Satya Nadella describes how lessons from Microsoft’s history apply to today’s boom

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Cheeky Pint 1h 18m 1 speaker 8 chapters transcribed 1 month ago
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Why is AI adoption in the enterprise the key focus for Microsoft today?

John Collison 0:00
Satya Nadella took over as Microsoft CEO in 2014, but he's been with the company for more than 30 years and has seen a lot. Microsoft has grown by 10x in the time that Satya has been running it, and he's credited with Microsoft's success, first in cloud and now in the AI boom. Cheers John, it was great. So what should people be
Satya Nadella 0:19
excited about at Ignite? The Ignite conference for us, more than anything else, is about making sure that AI is getting diffused inside of the enterprise, right? I mean, if there is one thing, it's more about, hey, what does it mean not to just admire somebody else's AI factory or AI agent, but how to build your own AI factory? Organizing the data layer turns out to be probably the most complicated thing, which spans the enterprise such that it can meet the intelligence. And so that's the stuff that I think we'll probably do a lot of.
John Collison 0:53
We still don't really have Deep research in a corporate context. We do. That's what Copilot is about. But but most people day to day do not have this. So are they just underusing AI that
Satya Nadella 1:05
Yes, in fact, it's it's it's interesting you brought that up because to me that is the killer feature, right? So uh the biggest thing we did was we took this graph uh that is underneath what is what I think is the most important database in any company, right? Which is underneath your email, uh, your documents, your team's calls, what have you. It's the relationships that, by the way, not people are not working. in an ad hoc fashion in an unstructured way, but they you know they're all doing it in relation of some business event. Yes. That that semantic connection is in people's heads and it's lost. And for the first time, uh there's much better recall.
John Collison 1:46
Why do you think this is underpenetrated then in the enterprise? Because I feel like people are using lots of uh you know LLM tools. They are uploading individual documents maybe, but I don't think most companies have the all sing, all dancing, all of the company's context is plugged into their everyday AI. Yeah, in fact,
Satya Nadella 2:04
I
John Collison 2:04
would
Satya Nadella 2:04
say
John Collison 2:04
there are two sets of things.
Satya Nadella 2:06
It's starting, right? I mean, you you know, when I I always say, at least compared to anything we have done in terms of all the office suites over our history, this is the fastest. Yes. Uh in that sense. Because it's change management. At the end of the day, you gotta get it in, people have to use it. Oh, by the way, in the enterprise setting, uh, it has got to mean all e-discovery has to work, uh all of the data governance has to work, uh, we have had to ply. This purview into co-pilots such that anytime I'm trying to retrieve something that's confidential, it's labeled confidential, it's IRM'd, and so on. So there's been a significant amount of work. And that I think is where we're starting to see the uplift.
Satya Nadella 2:44
The other thing I'd say is. You know, it's one thing to do, we have it work across the Microsoft 365 graph, right? But then the next thing is, oh, what about your ERP system? Uh the connect connectors kind of work, but they don't really, because they're too thin straws, right? You just need a much better data architecture where you have to s essentially semantically embed all of these into one layer.
John Collison 3:09
Okay. There's been a vision for decades of Your company's data at your fingertips. My favorite example of this is I read like the book Softwar on uh you know the history of Oracle. And it talks about Larry Allison doing EBCs, I think they're talking about one in Japan, uh, in the 1990s. So it's the late 1990s, and he is pitching executives on all your company's data in one place. Part of the reason this is an evergreen pitch is because companies don't actually have all their data at their fingertips. Companies do not eat their data. infrastructure vegetables and you know the pitch to executives is always you can go answer your questions yourself at the touch of a button as opposed to sending a request to an analyst who goes and does an investigation for you.
John Collison 3:51
Will we finally this time eat our data plumbing? You can push back on the premise, but that's my question.

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