Chief Change Officer
#62 Personal Loss, Career Growth, and Real Change: Rahshea Cardiff’s Happiness Journey - Part Two
Tue, 05 Nov 2024
Part Two. Who couldn’t use a bit more happiness? In this two-part series, we dive into the journey of Rahshea Cardiff, VP of Partnerships at Happy Companies—a venture dedicated to building happier, healthier workplaces. With over 20 years of experience in people management across big names like Best Buy, Starbucks, and Microsoft, Rahshea is passionate about creating meaningful employee experiences. But her story goes beyond the corporate world; she’s faced deep personal challenges, including the loss of her mother, a divorce, and raising her first child, all while navigating major career transitions. In Part One, Rahshea shared the resilience behind her journey and what led her to join Happy Companies. Today, tune in for Part Two, where Rahshea delves into her role at Happy Companies, her mission to integrate technology with genuine human care, and her vision for transforming the modern workplace. We’ll explore how she’s using her life experiences to shape a fresh approach to employee wellbeing and workplace happiness. Key Highlights of Our Interview: Unbecoming to Become: Shedding What Isn’t You "Maybe it’s not about becoming anything. Maybe it’s about unbecoming everything that isn’t who you really are." The Power of Staying True to Yourself “I was told I needed to change who I was… to fit into somebody’s picture of what they thought I should be. Instead, I learned to step into who I am and be proud of it.” Unlocking a Team’s Full Potential through Behavioral Insights “With Happy, leaders get a snapshot of every team member—how they’re wired, their strengths, their energy drivers, and what drains them.” Putting a Personalized Coach at Every Leader’s Fingertips “Happy’s platform essentially puts a one-on-one coach at the fingertips of every leader and employee, including self-coaching to improve communication and motivation.” Human Stories and Tech-Driven Scalability: A Perfect Balance “Technology is terrific for us at Happy; it provides the behavioral insight, but it’s that human coach who can tell the story, make it personal, and take it to the next level of impact.” Connect with us: Host: Vince Chan | Guest: Rahshea Cardiff Chief Change Officer: Make Change Ambitiously. Experiential Human Intelligence for Growth Progressives Global Top 3% Podcast on Listen Notes World's #1 Career Podcast on Apple Top 1: US, CA, MX, IE, HU, AT, CH, FI, JP 2 Millions+ Downloads 50+ Countries --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>180,000+ are outgrowing. Act Today.<<<See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Chapter 1: What is the focus of Happy Companies?
Absolutely. Happy, our mission is really to improve the way people and teams interact at work and to improve the way they work together. There's a couple of interesting challenges within the work environment and culture right now. One of them being that since the pandemic, we've seen this shift from primarily in office in person to hybrid and remote work settings.
Chapter 2: How can organizations improve team interactions?
And we know that's going to continue to be there and likely continue to grow. And then we've also seen this challenge that many organizations are facing. They're really in a position to accomplish more with less resources, whether that's less staffing, less budgeting, whatever the case may be. Naturally within business, those growth targets continue to increase each year.
Chapter 3: What challenges do remote teams face?
So again, how do we accomplish more with less? It's interesting because despite that, I believe many leaders know how important that people component is to their growth and success. It often tends to fall down the ladder of priorities as they get very focused on those bottom line deliverables and the growth expectations and things of that nature. It's a challenge.
Chapter 4: How does behavioral science enhance team performance?
And then when you look at how do we still build highly effective highly collaborative highly connected teams even in the midst of remote and hybrid work environments it's a challenge it's a very big challenge with happy we take the power of behavioral science our happy assessment is rooted in disc
Chapter 5: What is the role of personalized coaching in leadership?
And so we take the power of behavioral science and we really position it to be actionable insight within a team. And so it really helps leaders get a snapshot of every member of their team and really understanding them on a more meaningful level. How are they wired? What is their natural approach to certain things such as communication, problem solving, the people dynamic and the team dynamic?
Chapter 6: How can companies balance technology and human connection?
And what are the things that make them tick? What are their energy drivers? On the opposite side of that, what are their energy drainers? And what are the unique strengths and superpowers that they bring to your team? And then once you have that snapshot, you have that deeper understanding of each person and leader on your team.
Chapter 7: What insights guide effective communication among teams?
Now, how can I utilize that insight to position people to be having the greatest impact to the business while simultaneously thriving in their genius and their superpower and their passion? Because when we can get a team to that space, they are going to unlock higher levels of potential and they're going to accelerate the results and outcomes.
Chapter 8: How is workplace culture evolving post-pandemic?
And then when you consider, if I have all of that incredible insight to better understand each person on my team, how can then we utilize that to have more effective communication with one another? stronger collaboration with each other.
And then even if we're hybrid or remote, we have this incredible level of connectedness in the way that we are working together and we're achieving stronger outcomes. And it takes that and it allows you to scale it throughout your organization.
The other thing that I think is so important connecting to some of those challenges we talked about in today's work environment, people leaders, for example, are stretched very thin right now. But we know that coaching, training and development of every person on our team is so critical. to our continued growth and success.
And with Happy, we take all that amazing insight that we learn about each member of the team, and we're able to weave it into a very personalized coaching platform.
and it essentially puts a one-on-one coach at the fingertips of every leader and employee within a team it has unlimited self-coaching where they can understand themselves better and work on their own development whether that be understanding their blind spots or elevating how they communicate with emotional intelligence.
For leaders, there's really wonderful content that helps them understand how can I have greater effective motivation amongst my team and within my meetings or my one-on-one conversations.
But then it also has a very unique collaborative coaching concept where the example I shared with you earlier around that employee who I had to have those one-on-ones with and we had to really dig into their development and performance. One of our collaborative coachings in HAPI would allow me as a people leader to pull in my behavioral insight and work style, and to also pull in that employee's.
And it will give me hyper-personalized guidance on how to approach this underperformance conversation with them. And it's done in a way that just helps me understand their kind of natural thought process and the way that they're wired. And how can I be thoughtful of that to make this a healthy and productive conversation? And so it really is taking that people component
prioritizing it, leveraging the unique strengths and superpowers of every person on your team to position your team to achieve growth and success. It's really just been an incredible project to be a part of. As you mentioned, that transition from over 20 years in corporate America to being a part of a startup team, it's definitely different.
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