Send us a textIn this episode, you’ll join a warm, insightful chat with Marie Young and Joanna Casey from Child Care Mystery Shop. They share how their family-run business helps child care centers boost enrollment and polish their customer experience through mystery shopping. You’ll hear practical tips on improving communication, online presence, and first impressions, plus a few stories from behind the scenes! If you’re curious about what parents really see when they visit your center, this episode is packed with friendly advice and smart strategies to help you shine. Learn more at: https://www.childcaremysteryshopping.org/Interested in being shopped? Contact them at [email protected] out this fall's sponsor: https://www.tryplayground.com/Thanks for Listening 🎧 Want to learn more? Check out our book; "From Overwhelmed to I Got This: Guaranteed Success Route to Directing Your Childcare Center" 📖 Join our Facebook Group for Childcare professionals! Join our Podcast Newsletter! Want to be a guest on our podcast? Go to our website to learn more. Are you looking for director training in Texas? Check out our Texas Director Website for our training and additional resources!

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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