With the ongoing pandemic, many are facing challenging times: dropped sales, unemployment and limited business development opportunities. But ... it is also an opportunity to step up and reorganize yourself and your business: find new ways and invest in your organization and your talents. In this episode I discuss these challenges with someone who is completely focused on training people how to increase sales and improve customer services. What can we do right now during the Covid? What is the secret behind improving the numbers of your business and so on. My guest of today knows all about it! Katharina Darisse holds a Business Management Degree and has been in sales for over 15 years. She worked in a variety of sales and business development roles for the luxury hospitality industry such as the Ritz-Carlton hotel company in Beijing, Toronto and Shanghai. In 2017 she started her own company with the name that says it all: The Skill Shop. With her company, Kat offers learning experience around sales and consults clients on sales related projects. In these challenging times, Katharina has spent the last months on creating virtual workshops and customized online learning programs to help her clients to up-skill their teams. You can reach out to Kat through her website https://www.the-skill-shop.com and Linkedin https://www.linkedin.com/in/katharinadarisse Enjoy this show!

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