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CJ & The Duke

Evolution of the ServiceNow Architect

04 Dec 2023

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We discuss the changing landscape and demands on ServiceNow architects, from GenAI to the growing width of the platform.  What is the architect's role and how does one keep up?  What tools do we have and what tools do we wish we had?Special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow.Mentioned in this episode- Managing Customer Expectations, with Carleen Carter- Jam Session:  AI- Documenting ServiceNow Deployments- ServiceNow Jobs:  Admin, BA, Architect, Implementer, Engagement Manager.- Live Requirement Gathering: Coaching App- Imagining what Admin Center COULD BeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us!

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