Chip Heath: The Power of Moments Chip Heath is the co-author, along with his brother Dan Heath, of three bestselling books including Decisive: How to Make Better Decisions in Life*, Switch: How to Change Things When Change is Hard*, and Made to Stick: Why Some Ideas Survive and Others Die*. Their new book is The Power of Moments: Why Certain Experiences Have Extraordinary Impact*. Key Points Very few people have a great first day at work. Transitions matter to people. Creating meaning is something we don’t do nearly enough. Good change efforts are elegantly simple. “Frankly, there isn't anyone you couldn't learn to love once you've heard their story.” -Fred Rogers Resources Mentioned The Power of Moments: Why Certain Experiences Have Extraordinary Impact* by Chip Heath and Dan Heath Decisive: How to Make Better Decisions in Life* by Chip Heath and Dan Heath Switch: How to Change Things When Change is Hard* by Chip Heath and Dan Heath Made to Stick: Why Some Ideas Survive and Others Die 7 Days of Memories Video: How to Write a Mission Statement That Doesn't Suck Book Notes Download my highlights from The Power of Moments in PDF format (free membership required). Related Episodes How to Create Leadership Connections In the Smallest of Moments, with Doug Conant (episode 136) How to Transform Your Limitations Into Advantages, with Mark Barden (episode 207) Get Better at Onboarding Employees, with Amanda Davis (episode 288) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

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“What did the council decide on item 42?” — answered with the speaker and the moment.