548: Interview With Chad Swarthout and Ryan Ball of Alectrona - Patch Management

Thank you to our VIP sponsors! Topics: -We are pleased to welcome back Chad Swarthout, founder & CEO of Alectrona. We also have the pleasure of welcoming Ryan Ball, Director of Engineering at Alectrona. -Chad was on the show back in 2019 -We discuss the road Alectrona has taken since back in 2019. -Chad had the insight to go fully remote and close his office prior to the pandemic of 2020. -A majority of their clients have offsite employees as well. -All of the clients Alectrona has taken on since the pandemic have been all over the country. -Jerry wants to know more about how they acquire clients outside of their local area. -They tend to try and meet with customers on a regular basis to keep in contact and be aware of what needs changes. -Chad talks about how they found a need for patch management in many of their Jamf engagements. -From there, Alectrona Patch was born -Ryan gets into the details of how Alectrona Patch works, mainly by the use of a configuration profile. -Multiple times a day, they system polls for product updates to have them ready for update deployment. -They account for a variety of installer formats like DMGs, PKGs, and zip files. -Alectrona Patch is meant to by deployed via MDM. -Learn more at https://www.alectrona.com/patch -Alectrona Patch is on a monthly consumption model. $2.50/Mac per month up to 199 Mac computers. For larger needs, reach out to their team for pricing. -Monthly pricing is based on how many unique devices are reaching out to their content server. -Ryan & Chad talks about the back end details of how the tool works. -Joe wants to know if Dolly Drive is supported. -Another tool that Alectrona offers is called Migrator -Migration Assistant has caused issues in business environments so the Alectrona team wanted to create a replacement for offsite users to seamlessly migrate to a new computer. -This also sped up the return rate for previous computers. -Jerry wants to know about white labeling, which the Alectrona products can support. -You can reach out to the team about Alectrona Patch by visiting their MacAdmins Slack channel. THANK YOU TO OUR PATRON SPONSORS!

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