593: Navigating IT's Past and Future with Tim Nyberg of The MacGuys+

A Journey Through Mac Support with Tim Nyberg In this episode of Command Control Power, hosts welcome Tim Nyberg of The Mac Guys + as he shares his extensive journey in Mac support, starting back in the early 90s. Tim recounts his early fascination with technology, from overclocking a Commodore 64 to managing the first round of Macintosh computers at his college newspaper. He provides insights into the evolution of Mac operating systems and the challenges of adapting to new technologies over decades. Tim also discusses the benefits and intricacies of running a remote support business, the importance of client engagement, and efficient business operations. The conversation explores tools like Addigy, RepairShopper, and Watchman Monitoring, touching on security practices and the need for comprehensive and affordable security audits for clients. The episode offers valuable lessons on adapting to technological changes, maintaining client relationships, and optimizing remote IT support.   Introduction and Welcome   Tim's Early Tech Adventures College Days and Early Mac Experiences Evolution of Design Software SCSI Troubles and Early Mac Troubleshooting Transition to OS X Staying Current in Tech Remote Work and Tools   Client Engagement Strategies Streamlining Remote Work The Pros and Cons of Repair Shopper Exploring Alternatives to Repair Shopper The Value of Community in Tech Tools Balancing Business and Lifestyle   Security Audits and Tools Reflections on the Tech Industry Closing Thoughts and Future Plans

There are no comments yet.

Please log in to write the first comment.