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Command Control Power: Apple Tech Support & Business Talk

627: Proving Chemistry: Sam & Jerry's Tech Talk

22 Jul 2025

Description

In this episode of Command Control Power, Sam and Jerry address listener feedback about their on-air chemistry and dive into a variety of tech discussions. Sam talks about his recent MacBook Pro M4 upgrade and the challenges he faced during the data migration process. The duo discusses the importance of maintaining and justifying tech expenses, with Sam sharing his strategy of integrating different services using Hudu for efficient billing and management. Jerry shares a humorous support call mix-up, stressing the importance of communication. The episode also touches on VPN solutions using Ubiquiti's Teleport and the surprising endurance of legacy technologies like the iPod. Throughout, Sam and Jerry explore the nuances of staying relevant and efficient in tech consulting while maintaining client satisfaction.   00:00 Introduction and Setting the Scene 00:56 Mac Migration Woes 02:11 Challenges with Migration Assistant 03:16 Time Machine Backup Struggles 07:05 Choosing the Right MacBook 10:18 Travel Tales and Personal Insights 14:42 Client Challenges and Security Concerns 17:52 User Training and Security Solutions 28:42 Microsoft Signatures and Email Platforms 29:13 Balancing Technology Costs 30:04 Subscription Services and Expense Management 31:36 Cutting Costs and Employee Tools 34:21 Old Work Stories and Company Policies 40:16 Travel Gadgets and Recommendations 48:25 Client Management and Documentation Tools 50:59 Funny Client Interaction 53:33 Conclusion and Sign Off

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