Strategies for Managing Cognitive Dissonance in the Workplace

Discover how to handle workplace biases effectively with actionable strategies to strengthen your conflict resolution skills. In this episode of the Conflict Skills Podcast, Simon Goode explores cognitive dissonance, its impact on decision-making, and biases such as confirmation bias, selective exposure, and the ostrich effect. Learn practical techniques for effective communication, fostering collaboration, and offering constructive criticism while navigating conflicts with colleagues or supervisors. Whether you're dealing with tough workplace debates, refining your mediation approach, or improving your effective listening skills, this episode is packed with insights designed to enhance your professional relationships. Watch until the end to master debate tactics and uncover tools that help you set boundaries and address biases constructively. Perfect for anyone looking to grow in workplace mediation or improve interactions in professional and personal settings. Subscribe now for more conflict resolution tips and resources!#nonviolentcommunication #affinitybias #professionaldevelopment #implicitbiasatwork #howtostopbiasatworkCHAPTERS:00:00 - Introduction to Cognitive Dissonance00:22 - Understanding Cognitive Dissonance04:17 - Exploring Confirmation Bias11:10 - The Concept of Selective Exposure15:14 - The Ostrich Effect Explained19:08 - Understanding the Backfire Effect21:40 - Strategies to Manage the Backfire Effect26:16 - Conclusion and Wrap-UpPapers:Festinger, L. (1957). “A Theory of Cognitive Dissonance.” Stanford University Press.Nickerson, R. S. (1998). “Confirmation Bias: A Ubiquitous Phenomenon in Many Guises.” Review of General Psychology.Nyhan, B., & Reifler, J. (2010). “When Corrections Fail: The Persistence of Political Misperceptions.” Political Behavior. Link Click here to send me a quick message via FanMailSupport the showThank you so much for listening! I'd love to know what you think and connect. website: simongoode.com email: [email protected]

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