Conflict Skills
Episodes
Turning Annoying Hi Messages Into Constructive Communication
15 Dec 2025
Contributed by Lukas
Have you ever had a colleague that kept using the IM system just to write, "hi"?What do they want? Why can't they just be more clear? W...
From Student to Mediator: Navigating Careers in Dispute Resolution
11 Dec 2025
Contributed by Lukas
In this episode of the Conflict Skills Podcast, Simon Goode sits down with Neo, a law student curious about the realities and pathways into dispute re...
Five Simple Ways to Improve Your Conflict Management Skills
01 Dec 2025
Contributed by Lukas
In this episode, Simon Goode shares five practical and accessible strategies for improving conflict management skills, including regulating your breat...
Navigating Korean Work Culture: Lessons in Leadership, Conflict, and Community as Foreign Teachers
07 Nov 2025
Contributed by Lukas
In this episode, Simon Goode interviews his friend and former colleague, Meng, about their experiences teaching English in South Korea. The discussion...
Accidental Mediator Toolbox: Six Key Skills for Navigating Workplace and Personal Conflicts
30 Oct 2025
Contributed by Lukas
In this episode of the Conflict Skills Podcast, host Simon Goode explores the essential skillset for anyone who finds themselves in the role of an &qu...
Managing Gen Z Staff As A Millenial (Gen Y)
17 Oct 2025
Contributed by Lukas
In this episode of the Conflict Skills Podcast, host Simon Goode explores the challenges millennials face when managing Gen Z staff, using a real-life...
Help, I've been Accused of Racism at Work: Conflict Tools and Strategies for Tough Conversations
03 Oct 2025
Contributed by Lukas
In this episode, host Simon Goode discusses a real-life workplace scenario where someone was accused of racism after referring to a colleague by their...
How to Avoid Unnecessary Conflict: Practical Skills for Everyday Interactions
23 Sep 2025
Contributed by Lukas
In this episode of the Conflict Skills Podcast, host Simon Goode explores the ways people can unintentionally invite unnecessary conflict into their l...
Micro De-escalation Skills for Everyday Conflicts: Subtle Ways to De-Escalate Tension
03 Sep 2025
Contributed by Lukas
In this episode, host Simon Goode introduces the concept of "micro-de-escalation," focusing on subtle gestures and communication techniques ...
Relationship Repair - What to Do When Your Spouse and Best Friend Stop Speaking
25 Aug 2025
Contributed by Lukas
Struggling with conflict between your partner and your best friend? In this episode, I break down a real-life scenario where a heated argument over pa...
Five Types of Conflict Every Housemate Faces and How to Handle Them
23 Jul 2025
Contributed by Lukas
In this episode of the Conflict Skills Podcast, host and professional mediator Simon Goode explores the five types of conflict that can arise between ...
Team Members Not Pulling Their Weight in Projects
18 Jul 2025
Contributed by Lukas
In this episode, Simon Goode explores how to handle situations where a team member isn’t contributing effectively, specifically when they rely too m...
Conflict and Grief: Mistakes to Avoid and Tools To Manage Waves of Emotions
12 Jun 2025
Contributed by Lukas
In this episode of the Conflict Skills Podcast, Simon Goode explores the relationship between grief and conflict, offering practical tools for support...
3 Levels of Active Listening: Step-by-Step Masterclass for Better Conversations
14 May 2025
Contributed by Lukas
In this episode, Simon Goode breaks down active listening into three levels: building initial connection through body language and basic responses, us...
Tools to Effectively Digest and Process Conflict
06 May 2025
Contributed by Lukas
In this episode, Simon Goode explores how we can "digest" conflict experiences by using practical self-regulation techniques in the moment, ...
3 Steps To Rebuild Trust After Workplace Conflict
21 Apr 2025
Contributed by Lukas
Conflict is an inevitable part of life—whether we’re navigating tricky workplace dynamics, strained family relationships, or friction among friend...
The Hubris Of Conflict Resolution Expertise
11 Apr 2025
Contributed by Lukas
In episode 73 of the Conflict Skills Podcast, host Simon Goode discusses the challenges and complexities of being labeled a conflict resolution expert...
Managing Conflict When You're Tired: Practical Strategies for Low Energy Challenges
02 Apr 2025
Contributed by Lukas
In this episode of the Conflict Skills Podcast, host Simon Goode shares five tips for managing conflict when you're tired. He discusses how tired...
5 Tips To Overcome Conflict Avoidance and Improve Assertiveness
18 Mar 2025
Contributed by Lukas
In this episode of the Conflict Skills Podcast, I provide 5 useful tools for individuals who are conflict avoidant, providing strategies to help them ...
How to Manage Emotions in Performance Management Conversations
10 Mar 2025
Contributed by Lukas
In today's episode of the Conflict Skills Podcast with host Simon Goode, we dive into the crucial topic of managing emotions during performance m...
The 7 Hermetic Principles: Enhancing Relationship Dynamics Through Ancient Wisdom
03 Mar 2025
Contributed by Lukas
In this episode, host Simon Goode explores the seven Hermetic principles derived from the teachings of Hermes and how they can be applied to conflict ...
Five Strategies to Say No - Firmly and Respectfully
24 Feb 2025
Contributed by Lukas
In this episode of the Conflict Skills Podcast, host and professional mediator, Simon Goode, delves into the art of saying 'no' with confide...
Understanding Cumulative Stress: How It Fuels Workplace Conflict
17 Feb 2025
Contributed by Lukas
In this episode of the Conflict Skills Podcast, host Simon Goode discusses the cumulative effects of stress on workplace conflict and the interconnect...
Strategies for Managing Cognitive Dissonance in the Workplace
02 Feb 2025
Contributed by Lukas
Discover how to handle workplace biases effectively with actionable strategies to strengthen your conflict resolution skills. In this episode of the C...
5 Debate Tactics To Avoid With Friends
27 Jan 2025
Contributed by Lukas
In this episode of the Conflict Skills Podcast, host Simon Goode discusses five online debate tactics that are ineffective when used with friends and ...
Workplace Conflict Analysis: Tools for Leaders and Professionals
20 Jan 2025
Contributed by Lukas
In this episode of the Conflict Skills Podcast, Simon Goode discusses his approach to analyzing workplace conflict, emphasizing the importance of unde...
How To Handle Speeding Neighbours In Residential Area
07 Jan 2025
Contributed by Lukas
In this episode of the Conflict Skills Podcast, host Simon Goode delves into a neighborhood dispute between Kevin and Jim over speeding in a residenti...
ADHD & Workplace Conflict: Practical Management Strategies
05 Dec 2024
Contributed by Lukas
In this episode of the Conflict Skills Podcast, host Simon Goode delves into managing ADHD in the workplace. The discussion is structured around under...
Moving On After Workplace Conflict: Steps To Deal With Unresolved Feelings
14 Nov 2024
Contributed by Lukas
In Episode 62 of the Conflict Skills Podcast, host Simon Goode delves into the complexities of "moving on" from conflicts, offering insights...
Six Steps to Effectively Analyze and Resolve Workplace Conflicts
06 Nov 2024
Contributed by Lukas
In today's episode, we're diving deep into the art of analyzing workplace conflict situations. Join me as we walk through a strategic, step-...
Navigating Workplace Conflict: Case Study Analysis & Mediation Strategies
30 Oct 2024
Contributed by Lukas
In Episode 60 of the Conflict Skills Podcast, host Simon Goode analyzes three detailed case studies of workplace conflicts, offering strategies to add...
Facilitating a HR Mediation With Staff: Essential Answers to Common Questions
22 Oct 2024
Contributed by Lukas
Welcome back to the Conflict Skills Podcast! I'm your host, Simon Goode, and today we're diving into one of the most requested topics—work...
How To Run A Mediation Between Manager & Staff Member
17 Oct 2024
Contributed by Lukas
Welcome to the Conflict Skills Podcast, where we provide you with crucial tools and insights for effectively managing both workplace and personal conf...
How to Turn Down Work Invitations Respectfully
26 Sep 2024
Contributed by Lukas
In today's episode of the Conflict Skills Podcast, we're focusing on a challenge many of us face: how to say no to invitations from colleagu...
Negotiating With Your Boss For a Raise: Five Effective Approaches to Try
11 Sep 2024
Contributed by Lukas
In this episode of the Conflict Skills Podcast, host Simon Goode delves into five strategic approaches for negotiating a raise with your boss, focusin...
Navigating Morning Chaos: Conflict Management Tips for Parents
22 Aug 2024
Contributed by Lukas
In this episode of the Conflict Skills Podcast, host Simon Goode delves into the common struggles parents face during morning routines and shares stra...
The Best Questions to De-Escalate Any Situation
12 Aug 2024
Contributed by Lukas
In today's episode, we're diving into an essential toolkit for anyone dealing with conflict: the best questions for de-escalating tense situ...
Emotional Awareness: Key to Managing Workplace Conflicts and Relationships
05 Aug 2024
Contributed by Lukas
In this episode of the Conflict Skills Podcast, host Simon Goode delves into the importance of developing emotional awareness in navigating workplace ...
Managing Client Scope Creep: Conflict Resolution Techniques for Success
29 Jul 2024
Contributed by Lukas
In this episode of the Conflict Skills Podcast, host Simon Goode delves into the issue of client scope creep, particularly in the construction and des...
Help - I Inherited A Dysfunctional Team At Work!
22 Jul 2024
Contributed by Lukas
In Episode 51 of the Conflict Skills Podcast, Simon Goode provides a comprehensive guide on inheriting and managing a dysfunctional team, emphasizing ...
Self-Coaching in Stressful Conflict: Using The GROW Model
16 Jul 2024
Contributed by Lukas
Welcome to Episode 50 of the Conflict Skills Podcast! I’m your host, Simon Goode, a professional mediator here to guide you through the complexities...
5 Top Conflict Mistakes and How to Avoid Them
03 Jul 2024
Contributed by Lukas
In this episode of the Conflict Skills Podcast, host Simon Goode delves into five common conflict mistakes, beginning with the damaging impact of the ...
How Conflict Escalates Stress: Managing Your Response To Threat
10 Jun 2024
Contributed by Lukas
Why is conflict so stressful? Join me as we explore the various factors that contribute to the immense stress caused by conflict, whether it's in...
How To Deal With Staff Using Phones - Team Leader Listener Question
28 May 2024
Contributed by Lukas
Listener Question - Staff Using Phone At Work. In this episode, host Simon Goode tackles the common workplace issue of staff using their phones on the...
Cultural Differences & Conflict at Work: Tips and Strategies for Resolution
22 May 2024
Contributed by Lukas
In this episode of the Conflict Skills Podcast, your host, Professional Mediator Simon Goode, dives into the intricate world of navigating cultural di...
Community Clash: Resolving a Noise Dispute with a Soccer Club
13 May 2024
Contributed by Lukas
I’m your host, Simon Goode. Today, we delve into a personal conflict that hit close to home—literally—with the president of a local soccer club....
Finding Your Footing: Practical Steps to Reset After Work Conflict
08 May 2024
Contributed by Lukas
In this episode of the Conflict Skills Podcast, host Simon Goode delves into effective strategies for resetting after experiencing workplace conflict....
Stuck In The Middle Of Conflict Between Colleagues
15 Apr 2024
Contributed by Lukas
In this episode of the Conflict Skills Podcast, Simon delves into the uncomfortable reality of being stuck between two conflicting parties at work, es...
Strategies To Deal With Conflict With Your Housemates
27 Mar 2024
Contributed by Lukas
In today's episode of the Conflict Skills Podcast we're diving deeper into the intricate world of cohabitation conflicts. We've all bee...
How To Rise Above Conflict: Navigating the Storm
18 Mar 2024
Contributed by Lukas
In Podcast 41, "How To Rise Above Conflict," host Simon Goode explores the mental processes involved in conflict resolution, using the funne...
Leading with Empathy: Active Listening Techniques for Managers and Professionals
09 Feb 2024
Contributed by Lukas
In this episode of the Conflict Skills Podcast we are unearthing the power of listening and empathy in your organization. I provide a practical framew...
How To Manage Staff Who Don't Listen
29 Jan 2024
Contributed by Lukas
Welcome to the Conflict Skills Podcast! In today's episode, we dive deep into the common workplace issue of managing staff members who don't...
How To Deal With Aggressive Clients
18 Jan 2024
Contributed by Lukas
In this episode of the Conflict Skills Podcast, host Simon Goode addresses the increasingly common challenge of dealing with aggressive clients, attri...
Rude Colleagues: Strategies for Setting Boundaries and Resolving Workplace Conflict
12 Jan 2024
Contributed by Lukas
In today's episode of the Conflict Skills Podcast, professional mediator Simon Goode addresses a common workplace challenge: dealing with rude co...
3 Underrated Keys To Managing Conflict & Tension In Relationships
20 Dec 2023
Contributed by Lukas
In this episode of the Conflict Skills Podcast, host Simon Goode discusses 3 underrated conflict skills that are effective in various situations. He e...
Navigating Annoying Family Dynamics During Holiday Gatherings
15 Dec 2023
Contributed by Lukas
In this episode of the Conflict Skills Podcast, host Simon Goode shares valuable insights and practical tips for navigating annoying family interactio...
Introverts Guide to Conflict: Tips and Techniques for Navigating Challenging Interactions
11 Dec 2023
Contributed by Lukas
On this episode of the Conflict Skills Podcast, host Simon Goode, a self-proclaimed introvert, explores the challenges introverts face when dealing wi...
Conflict Management in Organisational Change: Reacting to Staff Resistance and Emotions
06 Dec 2023
Contributed by Lukas
In this episode, host Simon Goode discusses managing conflict during organizational change, specifically when the change is outside of people's c...
Grandparents Cut Off From Grandchildren: Navigating Parent vs Grandparent Conflict
28 Nov 2023
Contributed by Lukas
In Episode 32 of the Conflict Skills Podcast, we explore the complex issue of parent and grandparent conflict, specifically focusing on when grandpare...
Repairing Friendships: Difficult Conversations Need Understanding and Problem-Solving
22 Nov 2023
Contributed by Lukas
In this episode, we'll be exploring a step-by-step structure for these difficult conversations, including how to approach the other person's...
Repairing Friendships: How To Apologise To A Friend
15 Nov 2023
Contributed by Lukas
In this episode of the Conflict Skills Podcast, we discuss the art of apologising to a friend - to repair a relationship and hopefully introduce a tur...
Repairing Friendships: Key Principles for Restoring Connection and Resolving Conflict
14 Nov 2023
Contributed by Lukas
In this episode of the Conflict Skills Podcast, we explore the topic of repairing a relationship with a friend. We consider the importance of understa...
Dealing With Those Annoying People Who Try To Dominate Meetings
06 Nov 2023
Contributed by Lukas
This episode is about how to deal with people who are dominating a meeting you are in. Simon explains the 5 different options for dealing with this ki...
Overcoming Defensiveness: Strategies for Productive Engagement with Defensive Employees
02 Nov 2023
Contributed by Lukas
In this episode of the Conflict Skills Podcast, we dive into the topic of how to deal with a defensive employee. As a professional mediator, I share s...
Breaking the Cycle: Tools for Being Less Judgmental Towards Others and Yourself
24 Oct 2023
Contributed by Lukas
Why are we wired to be judgmental? What happens in our brain when we engage in this behavior, and how can we reduce it? In this episode, we'll ex...
From Skeptic to Believer: How Meditation Transformed My Approach to Conflict Resolution
16 Oct 2023
Contributed by Lukas
In this episode of the Conflict Skills Podcast, I discuss meditation. Now, when you try to google search for 'mediation' (as in conflict res...
Empowering Yourself: Using Reflective Practice to Transform Conflict and Relationships
10 Oct 2023
Contributed by Lukas
In this episode I discuss the approach I take to reflective practice. This is an incredibly helpful tool to prevent the buildup of negative impact for...
Breaking the Cycle: Steps to Stop Ruminating and Intrusive Thoughts
28 Sep 2023
Contributed by Lukas
In today's episode, we'll be diving into the topic of how to stop ruminating and intrusive thoughts. We all know how overwhelming it can be ...
De-Escalation Tools - How To Help Someone To Calm Down
11 Sep 2023
Contributed by Lukas
Learn techniques to calm someone down when are in fight or flight mode. In this podcast I provide a practical framework for de-escalation that can be ...
How To Manage Strained Relationships Between Staff Members
31 Aug 2023
Contributed by Lukas
In this episode of the Conflict Skills Podcast, I discuss the challenges and stress of managing conflicts between two staff members. I provide a pract...
How To Deal With Toxic People At Work
18 Aug 2023
Contributed by Lukas
In episode 20 of the Conflict Skills podcast, professional mediator Simon Goode discusses effective strategies for dealing with toxic people at work. ...
How To Disagree With Your Boss' Idea
14 Jul 2023
Contributed by Lukas
In this episode of the Conflict Skills Podcast, join host Simon Goode as he explores the delicate art of disagreeing with your boss. Tune in to discov...
Confidence For Dealing With Conflict
10 Jul 2023
Contributed by Lukas
In this episode I answer a common question - "How can I feel more confident dealing with conflict". Our feelings are connected to our though...
How To Give Ultimatums
03 Jul 2023
Contributed by Lukas
In this episode, I talk about how to give an ultimatum effectively. This is an effective way of dealing with problematic behaviour in an assertive way...
How To Deal With Staff Using Phone At Work
28 Jun 2023
Contributed by Lukas
In this episode of the podcast, I talk about how to deal with a situation where someone keeps using their phone inappropriately at work. This is a com...
Dealing with Negative Comments
22 Jun 2023
Contributed by Lukas
In this episode I discuss how to confront someone making negative comments.Click here to send me a quick message via FanMailSupport the showThank you ...
Repairing Relationships As Team Leader - Question
25 May 2023
Contributed by Lukas
In this episode I respond to a question that I was sent by a listener. The situation involves someone acting as Team Leader, which is always a challen...
Reducing the Negative Impact of Conflict
23 May 2023
Contributed by Lukas
In this episode, I talk about why conflict causes us so much stress and a framework to reflect on a situation to gain awareness. I explain the connect...
Negative Spirals In Relationships
08 May 2023
Contributed by Lukas
Many of us have been in relationships that have suddenly gone sour. Your partner seems irritable and defensiveness, your boss suddenly becomes critica...
How To Say 'No'
01 May 2023
Contributed by Lukas
Saying 'no' is something that many people struggle with. During Conflict Resolution Training Workshops that I run, it is a common topic and ...
Managing Strong Emotions During Conflict
14 Apr 2023
Contributed by Lukas
In this episode we explore strong emotions that come up during conflict. Whether this is yourself, or you notice the other person is getting emotional...
How To Deal With Rumination and Intrusive Thoughts
30 Mar 2023
Contributed by Lukas
In this episode I talk about rumination - the kind of recurring, intrusive thoughts that are often triggered as a result of conflict. This kind of iss...
How To Stay Calm During Conflict
20 Feb 2023
Contributed by Lukas
The focus of this episode is on how to stay calm during conflict and arguments. In conflict, it it's incredibly common to find yourself with your...
Strategies for Assertive Communication
12 Feb 2023
Contributed by Lukas
In this episode I provide some practical tools for being more assertive. Being assertive is an area where many people struggle and a common theme in m...
De-Escalation Tools
30 Jan 2023
Contributed by Lukas
In this episode of the podcast, I talk through practical skills to use in de-escalation. I explain the fight or flight response and how it can be trig...
Conflict Case Study Examples
23 Jan 2023
Contributed by Lukas
In this episode I use practical case study 'conflict examples' across a range of settings - dealing with difficult clients, neighbours, unpr...
The 5 Types of Conflict
12 Jan 2023
Contributed by Lukas
Welcome to the Conflict Skills Podcast. In this episode, I explain the 5 different types of conflict, how you can identify each kind and the kinds of ...
Conflict Skills Podcast Trailer
01 Jan 2023
Contributed by Lukas
The Conflict Skills Podcast is designed to help you develop the confidence and tools to deal with conflict effectively. My name is Simon Goode and I h...