Content Operations
Episodes
The importance of content governance (podcast)
07 Jun 2021
Contributed by Lukas
In episode 96 of The Content Strategy Experts podcast, Elizabeth Patterson and Gretyl Kinsey talk about the importance of content governance. “An im...
DITA 2.0: What to expect (podcast)
17 May 2021
Contributed by Lukas
In episode 95 of The Content Strategy Experts podcast, Sarah O’Keefe and Kris Eberlein (chair of the OASIS DITA Technical Committee) discuss the upc...
Understanding content migration (podcast)
03 May 2021
Contributed by Lukas
In episode 94 of The Content Strategy Experts podcast, Bill Swallow and David Turner of DCL take a look at content migration and discuss all of the pl...
DITA for small teams (podcast)
05 Apr 2021
Contributed by Lukas
In episode 93 of The Content Strategy Experts podcast, Gretyl Kinsey and Sarah O’Keefe talk about how to determine whether DITA XML is a good fit fo...
How to align your content strategy with your company’s needs (podcast)
22 Mar 2021
Contributed by Lukas
In episode 92 of The Content Strategy Experts podcast, Elizabeth Patterson and Alan Pringle share how you get started with a content strategy project...
Using text strings and microcontent (podcast, part 2)
08 Mar 2021
Contributed by Lukas
In episode 91 of The Content Strategy Experts podcast, Gretyl Kinsey and Simon Bate continue their discussion about using text strings and microconten...
Using text strings and microcontent (podcast, part 1)
01 Mar 2021
Contributed by Lukas
In episode 90 of The Content Strategy Experts podcast, Gretyl Kinsey and Simon Bate talk about using text strings and microcontent. This is part one ...
The misuse of metadata (podcast)
15 Feb 2021
Contributed by Lukas
In episode 89 of The Content Strategy Experts podcast, Gretyl Kinsey and Bill Swallow talk about strategies for avoiding the misuse of metadata and D...
Understanding information architecture (podcast)
01 Feb 2021
Contributed by Lukas
In episode 88 of The Content Strategy Experts podcast, Alan Pringle and special guest Amber Swope of DITA Strategies talk about information architectu...
Finding the value when selling structure (podcast)
11 Jan 2021
Contributed by Lukas
In episode 87 of The Content Strategy Experts podcast, Sarah O’Keefe and special guest Nenad Furtula of Bluestream talk about finding the value when...
Steps to structured content (podcast, part 2)
14 Dec 2020
Contributed by Lukas
In episode 86 of The Content Strategy Experts podcast, Gretyl Kinsey and Bill Swallow continue their discussion about the steps to structure, how to m...
Steps to structured content (podcast, part 1)
07 Dec 2020
Contributed by Lukas
In episode 85 of The Content Strategy Experts podcast, Gretyl Kinsey and Bill Swallow talk about the steps to structure, how to move from unstructured...
The personalization paradox (podcast)
16 Nov 2020
Contributed by Lukas
In episode 84 of The Content Strategy Experts podcast, Sarah O’Keefe talks with Val Swisher of Content Rules about why companies fail and how to suc...
DITA: The next generation (podcast)
09 Nov 2020
Contributed by Lukas
In episode 83 of The Content Strategy Experts podcast, Gretyl Kinsey and Jake Campbell talk about the next generation of DITA. What happens when you ...
Taking a phased approach to your content strategy (podcast)
26 Oct 2020
Contributed by Lukas
In episode 82 of The Content Strategy Experts podcast, Elizabeth Patterson and Bill Swallow talk about taking a phased approach to content strategy wh...
Document ownership in your content development workflows (podcast)
05 Oct 2020
Contributed by Lukas
In episode 81 of The Content Strategy Experts podcast, Gretyl Kinsey and Alan Pringle discuss document ownership and the role it plays in content dev...
Information architecture in DITA XML (podcast)
14 Sep 2020
Contributed by Lukas
In episode 80 of The Content Strategy Experts podcast, Gretyl Kinsey and Sarah O’Keefe discuss information architecture in DITA XML and other forms....
The true cost of quick fixes (podcast, part 2)
20 Jul 2020
Contributed by Lukas
In episode 79 of The Content Strategy Experts podcast, Gretyl Kinsey and Bill Swallow continue their discussion and talk about solutions to quick fixe...
The true cost of quick fixes (podcast, part 1)
13 Jul 2020
Contributed by Lukas
In episode 78 of The Content Strategy Experts podcast, Gretyl Kinsey and Bill Swallow talk about the true cost of quick fixes in your content strateg...
Content reuse: different industries, same problems (podcast)
15 Jun 2020
Contributed by Lukas
In episode 77 of The Content Strategy Experts podcast, Alan Pringle talks with Chris Hill of DCL about content reuse and what it looks like across dif...
Moving to structured content: Expectations vs. reality (podcast)
18 May 2020
Contributed by Lukas
In episode 76 of The Content Strategy Experts podcast, Elizabeth Patterson and Alan Pringle talk about expectations versus realities of tools when mo...
Saving localization costs with content reuse (podcast)
20 Apr 2020
Contributed by Lukas
In episode 75 of The Content Strategy Experts podcast, Elizabeth Patterson and Bill Swallow talk about how content reuse can help you save on your loc...
The benefits of a taxonomy (podcast, part 2)
06 Apr 2020
Contributed by Lukas
In episode 74 of The Content Strategy Experts podcast, Gretyl Kinsey and Simon Bate continue their discussion about the benefits of establishing a tax...
The benefits of a taxonomy (podcast, part 1)
30 Mar 2020
Contributed by Lukas
In episode 73 of The Content Strategy Experts Podcast, Gretyl Kinsey and Simon Bate talk about the benefits of establishing a taxonomy. “Filtering i...
Getting started with DITA (podcast, part 2)
16 Mar 2020
Contributed by Lukas
In episode 72 of The Content Strategy Experts Podcast, Gretyl Kinsey and Barbara Green of ACS Technologies continue their discussion about getting sta...
Getting started with DITA (podcast, part 1)
09 Mar 2020
Contributed by Lukas
In episode 71 of The Content Strategy Experts Podcast, Gretyl Kinsey and Barbara Green of ACS Technologies talk about getting started with DITA. “We...
DITA projects with a scaled approach
03 Feb 2020
Contributed by Lukas
In episode 69 of The Content Strategy Experts podcast, Bill Swallow and Stephani Clark of Jorsek talk about using a scaled approach with DITA projects...
Unusual DITA outputs
20 Jan 2020
Contributed by Lukas
In episode 68 of The Content Strategy Experts podcast, Gretyl Kinsey and Simon Bate talk about unusual outputs from DITA sources. ” With DITA, it’...
Content accounting: Measuring content value (podcast, part 2)
06 Jan 2020
Contributed by Lukas
In episode 67 of The Content Strategy Experts podcast, Kaitlyn Heath and Sarah O’Keefe continue their discussion on measuring content value based on...
Content accounting: Measuring content value (podcast, part 1)
16 Dec 2019
Contributed by Lukas
In episode 66 of The Content Strategy Experts podcast, Kaitlyn Heath and Sarah O’Keefe discuss measuring content value based on accounting principle...
The need for a localization strategy (podcast)
02 Dec 2019
Contributed by Lukas
In episode 65 of The Content Strategy Experts podcast, Elizabeth Patterson and Bill Swallow talk about the need for a localization strategy. “There ...
Small scope content strategies (podcast)
18 Nov 2019
Contributed by Lukas
In episode 64 of The Content Strategy Experts podcast, Gretyl Kinsey and Alan Pringle talk about content strategies that have a limited or smaller sc...
Subject matter experts as authors and reviewers (podcast)
04 Nov 2019
Contributed by Lukas
In episode 63 of The Content Strategy Experts podcast, Sarah O’Keefe and Chip Gettinger of SDL chat about subject matter experts and their role as ...
Content strategy pitfalls: best practices (podcast, part 2)
21 Oct 2019
Contributed by Lukas
In episode 62 of The Content Strategy Experts podcast, Gretyl Kinsey and Bill Swallow continue their discussion from episode 61 and talk about best pr...
Content strategy pitfalls: planning (podcast, part 1)
07 Oct 2019
Contributed by Lukas
In episode 61 of The Content Strategy Experts podcast, Gretyl Kinsey and Bill Swallow return to our content strategy pitfalls series with a discussion...
Reuse in DITA and beyond (podcast)
23 Sep 2019
Contributed by Lukas
In episode 60 of The Content Strategy Experts Podcast, Elizabeth Patterson and Gretyl Kinsey discuss content reuse, how it specifically applies to DI...
Using the Learning and Training specialization for your content (podcast)
09 Sep 2019
Contributed by Lukas
In episode 59 of the Content Strategy Experts Podcast, Alan Pringle and Kaitlyn Heath discuss how you can apply the Learning and Training specializati...
Unifying content after a merger (podcast)
26 Aug 2019
Contributed by Lukas
In episode 58 of the Content Strategy Experts Podcast, Elizabeth Patterson and Sarah O’Keefe discuss how to unify content after a merger. In terms o...
Enterprise content strategy: Putting the pieces together (podcast)
12 Aug 2019
Contributed by Lukas
In episode 57, Sarah O’Keefe and Bill Swallow look at content strategy across different disciplines and how an enterprise-level content strategy can...
Calculating return on investment for your content strategy (podcast)
29 Jul 2019
Contributed by Lukas
In episode 56 of the Content Strategy Experts Podcast, Gretyl Kinsey and Alan Pringle discuss how to calculate return on investment for your content s...
The Scriptorium approach to content strategy (podcast)
15 Jul 2019
Contributed by Lukas
In episode 55 of the Content Strategy Experts Podcast, Elizabeth Patterson and Sarah O’Keefe discuss Scriptorium’s approach to content strategy. R...
Evolution of content (podcast)
24 Jun 2019
Contributed by Lukas
In episode 54 of the Content Strategy Experts podcast, Elizabeth Patterson interviews Sarah O’Keefe and Alan Pringle about what’s changed and wha...
Rebranding as a business case for smart content (podcast)
10 Jun 2019
Contributed by Lukas
In episode 53 of the Content Strategy Experts podcast, Elizabeth Patterson and Bill Swallow discuss rebranding as a business case for smart content. H...
Content conversion (podcast)
28 May 2019
Contributed by Lukas
In episode 52 of the Content Strategy Experts podcast, Gretyl Kinsey talks with Mark Gross of DCL about content conversion. They explore some of the u...
CMS/DITA NA conference interviews: part two (podcast)
06 May 2019
Contributed by Lukas
In episode 51 of the Content Strategy Experts podcast, Elizabeth Patterson and Gretyl Kinsey talk with vendors at the CMS/DITA North America conferenc...
CMS/DITA NA conference interviews: part one (podcast)
29 Apr 2019
Contributed by Lukas
In episode 50 of the Content Strategy Experts podcast, Elizabeth Patterson and Gretyl Kinsey talk with attendees at the CMS/DITA North America confere...
Building a business case for structured authoring (podcast)
08 Apr 2019
Contributed by Lukas
In episode 49 of the Content Strategy Experts podcast, Bill Swallow of Scriptorium and Stephani Clark of Jorsek discuss the value of structured author...
Open file formats in your digital transformation (podcast)
02 Apr 2019
Contributed by Lukas
In episode 48 of the Content Strategy Experts podcast, Alan Pringle, Sarah O’Keefe, and Bill Swallow discuss the importance of using open file forma...
Smart content in unexpected places (podcast)
18 Feb 2019
Contributed by Lukas
In episode 45 of the Content Strategy Experts podcast, Alan Pringle, Sarah O’Keefe, and Bill Swallow discover the unexpected places where organizati...
What is content strategy? (podcast)
04 Feb 2019
Contributed by Lukas
In episode 44 of The Content Strategy Experts podcast, Bill Swallow and Sarah O’Keefe take a look at several definitions of “content strategy”. ...
Tools selection podcast
21 Jan 2019
Contributed by Lukas
In episode 43 of the Content Strategy Experts podcast, Gretyl Kinsey and Alan Pringle discuss how and when to identify the proper tools for developing...
Content strategy stakeholders podcast
17 Dec 2018
Contributed by Lukas
In episode 41 of the Content Strategy Experts podcast, Alan Pringle, Bill Swallow, and Sarah O’Keefe identify the obvious (and not-so-obvious) stake...
Potluck strategy podcast
30 Nov 2018
Contributed by Lukas
In episode 40 of the Content strategy experts podcast, Sarah O’Keefe, Bill Swallow, and Gretyl Kinsey create a food-themed facade for content strate...
LavaCon 2018 recap podcast
29 Oct 2018
Contributed by Lukas
In episode 39 of the Content strategy experts podcast, Bill Swallow briefly interviews attendees and vendors at LavaCon 2018 about trends, challenges,...
Content strategy step one podcast
22 Oct 2018
Contributed by Lukas
In episode 38 of the Content strategy experts podcast, Kaitlyn Heath and Gretyl Kinsey discuss the beginning steps in implementing a new content strat...
Content strategy failure podcast
08 Oct 2018
Contributed by Lukas
In episode 37 of the Content Strategy Experts podcast, Alan Pringle and Sarah O’Keefe teach you how to ensure your content strategy fails. From expe...
Lightweight DITA podcast: part 2 with guests Carlos Evia and Michael Priestley
10 Sep 2018
Contributed by Lukas
In part two of two, Lightweight DITA (LwDITA) committee co-chairs, Carlos Evia and Michael Priestley, elaborate on LwDITA’s development, including u...
Lightweight DITA podcast: part 1 with guests Carlos Evia and Michael Priestley
27 Aug 2018
Contributed by Lukas
In part one of this two-part podcast, Carlos Evia and Michael Priestley talk to Gretyl Kinsey about Lightweight DITA (LwDITA): how it was conceived, t...
Battling content strategy inertia podcast
13 Aug 2018
Contributed by Lukas
In this podcast, Sarah O’Keefe and Alan Pringle discuss inertia. How do you build enough momentum for big content strategy changes? Related links: A...
Content strategy pitfalls podcast: migration
30 Jul 2018
Contributed by Lukas
The next installment in an occasional series on how to avoid pitfalls in your content strategy. In this podcast, Bill Swallow and Alan Pringle tackle ...
Content strategy pitfalls podcast: risk management
16 Jul 2018
Contributed by Lukas
The next installment in an occasional series on how to avoid pitfalls in your content strategy. In this podcast, Gretyl Kinsey and Jake Campbell talk ...
DITA is everywhere podcast
02 Jul 2018
Contributed by Lukas
In this podcast, Alan Pringle and Bill Swallow discuss various industries adopting the DITA standard and what kinds of content they produce. Related l...
Podcast: content (conference) strategy
18 Jun 2018
Contributed by Lukas
In this podcast, Gretyl Kinsey and Jack Molisani talk LavaCon: What goes into planning the conference and how can you get the most out of it? Related ...
Content strategy pitfalls podcast: change management
04 Jun 2018
Contributed by Lukas
The next installment in an occasional series on how to avoid pitfalls in your content strategy. In this podcast, Gretyl Kinsey and Bill Swallow discu...
Podcast: content strategy and management consulting
14 May 2018
Contributed by Lukas
Sarah O’Keefe, Bill Swallow, and Alan Pringle discuss the connections between content strategy and management consulting. Twitter handles: Sarah O’...
Podcast: You are not unique
30 Apr 2018
Contributed by Lukas
In this podcast, Bill and Alan discuss the myth of uniqueness; the unique needs of published content are not always the best criteria for determining ...
Content strategy pitfalls podcast: silos
17 Apr 2018
Contributed by Lukas
The next installment in an occasional series on how to avoid pitfalls in your content strategy. In this podcast, Sarah O’Keefe, Bill Swallow, and Al...
Content strategy pitfalls podcast: tools
26 Mar 2018
Contributed by Lukas
The first in an occasional series on how to avoid pitfalls in your content strategy. In this podcast, Sarah O’Keefe, Bill Swallow, and Alan Pringle ...
Content strategy across the enterprise podcast with guest Alyssa Fox
12 Mar 2018
Contributed by Lukas
In this podcast, we interview Alyssa Fox about aligning content strategy across marketing and technical communication and discuss her leadership role...
Podcasting strategy podcast
01 Feb 2018
Contributed by Lukas
This podcast features special guest Ed Marsh of the Content Content podcast. Scriptorium’s guest appearances on the Content Content podcast inspired...
Is Google Translate good enough (podcast)
18 Jan 2018
Contributed by Lukas
Bill Swallow discusses the possibilities and the limitations of machine translation tools such as Google Translate. When is Google Translate good enou...
New Year’s resolutions for content (podcast)
04 Jan 2018
Contributed by Lukas
For the New Year, we have a set of content-related resolutions. Our content needs to lose weight, exercise, and much more. Sarah, Bill, and Alan discu...
Best practices for localizing DITA content (podcast)
14 Dec 2017
Contributed by Lukas
There are special considerations when localizing DITA content. In this podcast, Bill Swallow and Simon Bate discuss the conventions available in DITA ...
Cancer staging information podcast
30 Nov 2017
Contributed by Lukas
How can faster access to cancer staging information lead to better diagnoses and improved patient care? What if cancer staging content could be integr...
The death of PDF (podcast)
09 Nov 2017
Contributed by Lukas
In this podcast, Alan Pringle and Sarah O’Keefe discuss the history—and health—of the PDF format. Is it still useful in today’s connected worl...
DITA specialization (podcast)
26 Oct 2017
Contributed by Lukas
In this podcast, Gretyl Kinsey and Sarah O’Keefe discuss DITA specialization, or the process of creating new structures from existing ones. What is ...
Finance for technical communication with guest Erin Vang (podcast)
12 Oct 2017
Contributed by Lukas
Erin Vang of Global Pragmatica LLC discusses the basics of finance for technical communication managers. What do you need to know about budgeting and ...
DITA Learning and Training (podcast)
28 Sep 2017
Contributed by Lukas
In this podcast, Gretyl Kinsey and Simon Bate discuss the DITA Learning and Training specialization. How does this specialization work? What are some...
Content strategy ROI (podcast)
14 Sep 2017
Contributed by Lukas
In this podcast, Alan Pringle, Sarah O’Keefe, and Bill Swallow discuss ways of measuring the return on investment in a content strategy implementati...
The death of training (podcast)
31 Aug 2017
Contributed by Lukas
In this podcast, Alan Pringle and Sarah O’Keefe discuss the shift in training priorities. In the past, companies would train employees to avoid depe...
Transitioning from strategy to implementation (podcast)
17 Aug 2017
Contributed by Lukas
In this podcast, Alan Pringle and Bill Swallow discuss transitioning from a developed content strategy to implementation of that strategy. What’s in...
The client-consultant relationship (podcast)
03 Aug 2017
Contributed by Lukas
In this podcast, Sarah O’Keefe and Bill Swallow discuss the client-consultant relationship. What is it like working with a content strategy consulta...
Highly designed content (podcast)
20 Jul 2017
Contributed by Lukas
Highly designed content uses presentation to call its audience’s attention to the most important information. This kind of content requires more att...
20 years of content strategy (podcast)
06 Jul 2017
Contributed by Lukas
2017 marks 20 years of business for Scriptorium. In this podcast, Sarah O’Keefe, Alan Pringle, and Bill Swallow reflect on changes in the content in...
Accessibility podcast with Char James-Tanny
08 Jun 2017
Contributed by Lukas
In this podcast, Sarah discusses content accessibility with Char James-Tanny. What makes content accessible? How can content creators include accessib...
Localization strategy: not just cost minimization
25 May 2017
Contributed by Lukas
In this podcast, Bill, Alan, and Sarah discuss localization strategy. Writing good content in the source language is only the beginning. Resources ...
Convergence of marketing and technical content
11 May 2017
Contributed by Lukas
In this podcast, Sarah and Gretyl discuss the traditional separation of marketing and technical content, and look at the reasons that these content ty...
Typical DITA projects – do they exist?
27 Apr 2017
Contributed by Lukas
In this podcast, Alan, Bill, and Sarah discuss some of the characteristics of typical DITA projects. What is DITA? What are some reasons why you might...
Structured authoring overview
13 Apr 2017
Contributed by Lukas
In this podcast, Alan, Bill, and Sarah provide an overview of structured authoring. What are the business requirements that might cause an organizati...
The Content Strategy Experts podcast launch
30 Mar 2017
Contributed by Lukas
Content strategy, localization strategy…and pasta? The post The Content Strategy Experts podcast launch appeared first on Scriptorium.