Explore advanced uses of data to support improvement with episode seven of our new podcast series: Conversations in Health and Care Improvement. Whether you are a healthcare professional, a quality improvement professional or simply passionate about improving health outcomes, listen to this podcast to: Understand how we can leverage the wealth of digital data and information that now exists, to support clinical teams in managing daily tasks while also identifying complex issues that will benefit from improvement effort. Explore what we mean by a ‘socio-technical’ system and the role of technology in enabling us to understand and then improve care. Recognise that in healthcare improvement, the focus has long been on quantitative data, but with digital records, patient feedback, and other narrative sources, we now have richer insights that can be integrated with numbers to better understand systems. Discover real world examples of applying data to support improvement in health and care. Our guests on this episode are Josh Clark, Vice President, Quality and Safety Operating Systems, Institute for Healthcare Improvement and Dr Raj Ratwani, Vice President, Scientific Affairs, MedStar Health. Join a discussion hosted by Dr Amar Shah, Chief Quality Officer at East London NHS Foundation Trust and National Clinical Director for Improvement at NHS England and Pedro Delgado, Vice President at the Institute for Healthcare Improvement. A full transcript can be downloaded here: CHCI Transcript Episode 7.pdf Visit our website to learn more: https://qi.elft.nhs.uk Connect with our hosts on LinkedIn: Amar Shah Pedro Delgado

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“What did the council decide on item 42?” — answered with the speaker and the moment.

Transcript

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