To check out OneSkin click here! https://shareasale.com/u.cfm?d=1054216&m=102446&u=3821794&afftrack= To get your 15% one time use discount use code: Confidence Remember if you opt in for the subscription you can cancel any time but you can only use the discount code once. In This Episode You Will Learn About: How to keep yourself from reacting emotionally The best ways to deliver criticism with class Why it is so important to have a dialogue to really understand someone Having grace & empathy for yourself & others Resources: Visit heathermonahan.com Overcome Your Villains is Available NOW! Order here: https://overcomeyourvillains.com If you haven't yet, get my first book Confidence Creator Get 55% off at Babbel.com/MONAHAN Visit Indeed.com/monahan to start hiring now. Go to 4Patriots.com and use code CONFIDENCE to get 10% off. Sign up for a one-dollar-per-month trial period at shopify.com/monahan, all lowercase Show Notes: Have you ever received a comment or a message that just TRIGGERS you? I get messages from haters all the time but this instance was different. This message made me angry at first but on a second look was honest feedback. I am so glad I took the time to process this comment, start a dialogue, and actually CONNECT with the person who wrote it. What could have just been blown off as a hater message became such a meaningful conversation. I encourage you to find the space for others, don’t let anger fester, and reach out with grace and empathy! You will be so happy you did! I know I was.

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.