Captain's Orders (Criminal+)
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What story does Phoebe share about an uncooperative plane passenger?
Hi, it's Phoebe. Today we're sharing this week's new episode of Criminal Plus with all of our listeners. We put these out twice a month, and our Criminal Plus members seem to really enjoy them. They're very different than our regular Criminal episodes, but we hope you'll enjoy listening in. And if you'd like to sign up and get these episodes, plus support all of the work that we do here on Criminal, we hope you'll join us at patreon.com slash criminal. There's a link in the show notes, too. And right now, you can use special promo code plus25 to get 25% off an annual membership. Again, the place to sign up is patreon.com slash criminal. Okay, here we go. Welcome to Criminal Plus. I'm Phoebe Judge. I'm Lauren Sporer.
And Lauren, I have been wearing a jacket and long underwear all day today. In North Carolina. The heat has been broken in my house for the past five days. I don't think that I have, my body temperature has gotten above 72 in a week. I'm freezing cold. Where's the repair? I feel like when a state that isn't prepared for cold weather has a spell of cold weather, crisis and chaos pops up at every corner. And to get someone here, it's like you're asking someone to build the Empire State Building. We're trying to get someone here, but it is freezing cold, which is why I have been wearing a jacket for a week. Lauren, I can't believe I didn't tell you about this story. I believe that I did document this in kind of real time as it was happening when I was on the airplane, but I never actually got to tell you what happened.
No, I never heard. We have been hearing, I would say, since the end of the pandemic about airline passengers getting unruly in ways that I had never heard before. Do you agree with that? Yes. Brawls.
Dragged off.
Brawls breaking out. on airplanes. And I hadn't really seen any of this behavior until a couple of weeks ago. I was sitting on an airplane, and I really couldn't afford for the plane to take off too late. So I was trying to get somewhere, and if the plane was going to be too late, I might as well just scrap the whole trip. So I'm sitting on an airplane, and just like you, I am at all attention at all times during a flight. You are at a – your attention is piqued for another reason, which is just complete fear. Keep the plane in the air. Keep the plane – fear and panic. Mine is just curiosity. I want to know what's going on. Because you and I travel an awful lot, and I have been a Delta loyalist for 25 years.
I have very high status on Delta, diamond status, which has now – You are not diamond. I have been diamond since 2023. Oh, my God. But I'm not anymore. I just got kicked down to platinum. That's a whole other story. But anyway, so I'm diamond status. And if you have a high status on- What are the perks? Upgrades.
Diamond.
Free upgrades. The diamonds, yes.
You just get buckets of diamonds. Yes. No, really, what do you get? Free upgrades? So you buy whatever ticket, and if you're Diamond, you're very likely to get upgraded no matter what?
You are almost certain to get Delta Comfort upgraded.
You are very likely to get upgraded to first class.
I think that's a perk of living in North Carolina that people don't think about, is that if we lived in New York City, we would not have any status. But because how many people are flying from RDU to Boston at 6 a.m. ? And so the likelihood of getting upgraded is higher. Right.
I mean, if you were trying to go to Atlanta, I'd never get upgraded. But if I'm trying to go somewhere like Chicago, Memphis, you know, very good chance I'm going to get. Anyway, so I had been upgraded. So I was sitting in the first row, which is why I was so privy. My favorite seat. I was in one seat. So I'm there on the aisle, and all of a sudden, one of the flight attendants comes past me. The boarding door is still open. And the flight attendant says to the other, there's a female flight attendant, says to the male flight attendant, we have a problem. And immediately my ears just, I am at attention. And she said, there's a man in the exit row who will not give me verbal confirmation that he is agreeing to participate.
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Chapters
5 chapters
1
What story does Phoebe share about an uncooperative plane passenger?
0:02–6:55
2
What are the challenges of dealing with unruly airline passengers?
6:55–21:11
3
How does the pilot handle a non-compliant passenger on a flight?
21:11–25:13
4
What is the process for removing a passenger from a flight?
25:13–26:20
5
What feelings arise when witnessing a passenger being removed?
26:20–41:31