The CEO as Listener-in-Chief: What Executives Really Hear (and Miss) from Employees

In this episode of Culture Over Coffee, Catherine Badalamente, President and CEO of Graham Media Group, joins Beth to talk about what it really means to lead as listener-in-chief, and how active listening can strengthen trust, reveal hidden cultural challenges, and help employees thrive. Catherine shares powerful takeaways including: - Why real listening goes beyond surveys and meetings - How to make it a daily intentional practice - How toxic high performers quietly erode the culture - And what leaders can do to hold people accountable without sacrificing performance. Catherine Badalamente: https://www.linkedin.com/in/catherinebadalamente/ Graham Media Group: https://www.grahammedia.com/ Evaluate Your Company Culture: https://uyc.thecenterforsalesstrategy.com/quick-culture-assessment Beth Sunshine: https://www.linkedin.com/in/bethsunshine/ Culture Over Coffee: https://uyc.thecenterforsalesstrategy.com/culture-over-coffee-podcast Up Your Culture: https://www.linkedin.com/in/bethsunshine/

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