Meaning is Your Only Protection

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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time not yet transcribed

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Recorded11 Jun 2026

Publisherfeed.podbean.com ↗

Handlerec:18813925

Show notes

Efficiency is now a commodity. In an age where algorithms can provide answers in seconds, the human quest for meaning has become the primary differentiator. This episode explores why customers want an advocate—not just an answer—in high-stakes moments. Discover how to protect the interactions that machines cannot simulate and why making your brand indispensable requires a focus on human connection. To learn more about my keynote and training services, please contact me at josephmichelli.com/contact.

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