PODCAST: Stick the Landing - How to Use the Peak End Theory to Amaze Customers

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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time not yet transcribed

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Recorded24 Mar 2022

Publisherfeed.podbean.com ↗

Handlerec:15197153

Show notes

In this episode, Dr. Michelli offers 6 tips for leveraging the peak-end rule to your advantage.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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