VUCA, Coronavirus, and Tools for Human Experience Leadership

episode

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time not yet transcribed

▲ 0

Transcript

This episode hasn't been transcribed yet Upvotes decide what gets transcribed next — 0 so far. Sign in to upvote

Related

recent transcribed audio

5 On It & Herb Howard shares a Bears report (Hour 3) 42 min · 23 Sep 2026 · Rahimi & Grote Show

Mike Florio talks Bears' quarterback conundrum, Caleb Williams injury discourse (Hour 2) 42 min · 23 Sep 2026 · Rahimi & Grote Show

The rape charge against 'looksmaxxer' Clavicular 20 min · 23 Sep 2026 · The Daily Aus

It's 5:20 Somewhere - Toxic Traits & Men Who Can’t Fix NOTHING! 😭🔧 1h 20m · 23 Sep 2026 · Club 520 Podcast

Ep.586 - Trendsetter Talkback 1h 6m · 23 Sep 2026 · Alpha Blokes Podcast

Pat found himself in Bali 1h 4m · 23 Sep 2026 · You Wouldn't

Report any issue

Source

Recorded12 Mar 2020

Publisherfeed.podbean.com ↗

Handlerec:15197254

Show notes

For years now, I have been equating leadership with managing in a VUCA world. While the acronym VUCA has origins in Warren Bennis and Burt Nanus’ 1985 book titled Leaders – The Strategies for Taking Charge, the first use of the acronym occurred a couple of years later in Army War College documents. As you likely know, VUCA refers to navigating a world replete with: Volatility Uncertainty Complexity, and Ambiguity In continuation of my series on leading transformational human experiences in uncertain times, I’ve been struck by how well VUCA describes the challenges that leaders face in the context of the coronavirus.

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.

Sign in