On this episode of the Customers First Podcast, Tacey has the pleasure of speaking with David Roche, a seasoned professional coach and mentor specializing in aiding first-time CEOs. We delve into David's extensive career journey, which began with a diverse background in retail and eventually led him to establish Grey Area Coaching. He shares insights from his book, "Become a Successful First-Time CEO," a comprehensive guide that has quickly soared to become an Amazon number one bestseller, offering unique strategies and practical advice for aspiring leaders. As we explore the nuanced landscape of transitioning into a CEO role, David points out the often-overlooked support systems that first-time CEOs require during such monumental shifts. He discusses the precarious balance of external expectations and internal team dynamics that can lead to new CEO failures if not managed carefully. With statistics indicating a staggering loss of market capital due to poorly managed transitions, David stresses the importance of fostering trustworthy relationships and mentoring networks to bridge the gap between selection and effective leadership, providing practical advice that can be applied in various leadership contexts. We also unpack the critical factors that contribute to successful leadership, drawing parallels to the role of a conductor in an orchestra. David passionately illustrates how a CEO must nurture individual talents within their team and coordinate efforts to ensure that the collective performance exceeds the sum of its parts. His insights on leadership style and team dynamics resonate powerfully, reinforcing that great leaders do not just command; they inspire and cultivate a supportive environment for their teams to flourish. He encourages leaders to embrace the idea that seeking assistance is not a sign of weakness but rather a strategic step toward achieving sustained success. Timestamps: 12:34: The Challenges of First-Time CEOs 14:58: Importance of Strong Leadership 18:23: Coaching and Mentoring in Leadership David's Contact Information: LinkedIn: @davidroche Website: https://greyareacoaching.co.uk Link to Book: Become a Successful First Time CEO Tacey's Contact Information: All Social Media: @taceyatkinson Website: https://www.taceyatkinson.com Thank you for tuning in, and I look forward to having more valuable conversations together in the future. Remember: Customer-Centric Cultures Create Magical Customer Experiences. Now Go Create the Magic!
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3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE
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El Partidazo de COPE
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12:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana