On this episode of the Customers First Podcast, I reconnect with Angie Robinson, Customers First Regular, dynamic leadership and life coach, as we delve into the critical importance of intentional leadership development. Angie's extensive background in human resources, coupled with her experience of over two decades in corporate settings, has equipped her with unique insights into nurturing impactful leaders. We explore how self-awareness is the cornerstone of effective leadership, encouraging leaders to embark on personal growth before they can inspire and manage their teams. We start our conversation by examining why many leaders often neglect their development amid their team responsibilities. The multitude of roles a leader must juggle frequently pushes self-care and personal growth down the priority list. Angie emphasizes the need to reverse this trend, arguing that only when leaders prioritize their growth can they genuinely impact others. Angie breaks down her framework into actionable steps, the first of which involves setting clear, personalized goals. She insists that effective goal-setting should align with individual aspirations rather than company objectives. By identifying what truly matters to them, leaders can cultivate a sense of ownership and engagement, making it easier to follow through on their intentions. The conversation flows into practical tactics for creating action plans. Angie shares her methodology for cultivating clear, attainable steps while anticipating potential barriers—both external and internal. By visualizing success and detailing the attributes necessary to achieve it, leaders can create robust plans that address professional skills, mindset shifts, and support systems needed for advancement. Lastly, we address the execution phase, affirming that planning is only possible with dedicated action. Angie underscores the importance of regularly revisiting goals and holding oneself accountable through structured check-ins. We discuss methods for tracking progress, celebrating achievements, and adjusting plans as necessary, encouraging leaders to maintain momentum despite life's challenges. Timestamps: 7:53: Framework for Leadership Growth 10:34: Sharing Gaps and Seeking Support 15:08: Creating an Action Plan 18:52: Execution and Accountability Angie's Contact Information: LinkedIn: @angiekrobinson Instagram: @angierobinsoncoaching Website: https://www.angie-robinson.com Tacey's Contact Information: All Social Media: @taceyatkinson Website: https://www.taceyatkinson.com Thank you for tuning in, and I look forward to having more valuable conversations together in the future. Remember: Customer-Centric Cultures Create Magical Customer Experiences. Now Go Create the Magic!
No persons identified in this episode.
This episode hasn't been transcribed yet
Help us prioritize this episode for transcription by upvoting it.
Popular episodes get transcribed faster
Other recent transcribed episodes
Transcribed and ready to explore now
3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE
01 Jan 1970
El Partidazo de COPE
13:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
10:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
13:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana