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CX Myth-busting for leaders (by Monetize.CX)

S03E04 - CX Myth #3: "Happy Customers Will Always Stay"

10 Apr 2025

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Link to the LinkedIn newsletter version with added content. -------------------Today, we’re tackling a big myth incustomer experience: the idea that if customers are happy, they’ll always stay loyal. It sounds logical, right? Keep customers happy, and they’ll keep coming back. But the reality? Happiness is a moment, not a commitment.📌 Let’s break this down! Enjoy, subscribe, share, and comment.

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