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CX Today

A Microsoft Teams Contact Center Demo: The Manager Experience

16 Nov 2023

Description

Watch on YouTube.CX Today's Charlie Mitchell hosts Paul Martin, an Account Executive at Landis Technologies.We kickstart the conversation by discussing how Landis designed its Microsoft Teams Contact Center platform.We then share a demo of how a contact center manager can navigate and the platform and realize significant benefits.Finally, we consider:What differentiates Landis Technologies' offering? What can contact centers expect from the agent and admin experiences? Where can our views go to learn more? For more from Paul, check out Landis Technologies' YouTube channel.Thanks for watching. If you'd like more like this, don't forget to SUBSCRIBE to our channel.You can also join in the conversation on our Twitter and LinkedIn pages.

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