Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Pricing
Podcast Image

CX Today

Customer Research Strategy that Delivers Optimal Customer Experiences

09 Oct 2024

Description

CX Today's Susie Harrison hosts Rema Nasif, Managing Director of Strategy at OneMagnify.In this session, we discuss:What's top of mind for marketing and CX leaders regarding their customer research programs?Why persona development and customer journey mapping are such critical components of successHow marketing and CX leaders should think about refreshing their customer personas

Audio
Featured in this Episode

No persons identified in this episode.

Transcription

This episode hasn't been transcribed yet

Help us prioritize this episode for transcription by upvoting it.

0 upvotes
🗳️ Sign in to Upvote

Popular episodes get transcribed faster

Comments

There are no comments yet.

Please log in to write the first comment.