CX Today's Charlie Mitchell hosts Jóhann Hannesson, Lead Product Manager at Streem.In this session, we discuss how businesses can get started with video customer service, considering: Where should contact centers start when piecing together a video strategy?How can contact centers identify where video will add value?Which video use cases typically add most value to the contact center?How can contact centers measure the success of their video strategy?What should contact centers look for in a video solutions vendor?
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3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE
01 Jan 1970
El Partidazo de COPE
13:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
10:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
13:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana