CX Today's Charlie Mitchell introduces a discussion on why businesses may wish to keep their contact center operations on-premise. For this discussion, he's joined by two industry experts:Michael McCloskey, CEO of Bright PatternNicolas de Kouchkovsky, Principal Analyst at CaCube ConsultingDuring the video both contact center specialists answer the questions:What’s driving large contact center vendors to shift their portfolio from on-prem to the cloud?Why would customers want to stay on-prem and not move to cloud?What should customers who require on-prem look for in a vendor?
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3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE
01 Jan 1970
El Partidazo de COPE
13:00H | 21 DIC 2025 | Fin de Semana
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10:00H | 21 DIC 2025 | Fin de Semana
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13:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana