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CX Today

Purpose-Built Gen AI for the Contact Center: Introducing ElevateAI by NICE (with Demos!)

17 Sep 2024

Description

CX Today's Charlie Mitchell hosts Ashley Griggs, Head of Sales and Strategic Partnerships at ElevateAI by NICE.After an introduction to the NICE ElevateAI, we discuss:How to set up ElevateAIThe GenAI use cases within ElevateAIHow the "Ask Elevate" feature worksWhich models power ElevateAI's GenAI?We also share video demos throughout, bringing the solution to life.

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