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CX Today

QA Automation - How Far Can We Push AI?

11 Dec 2024

Description

Rhys Fisher hosts Emmanuel Doubinsky, Product Director at Scorebuddy.The pair discuss how AI and automation are being used in the Quality Assurance (QA) space. In doing so, they cover:The challenges that come with having access to more QA dataThe role human agents play in an increasingly AI-centric sectorHow AI will impact the future of QA

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