CX Today's Charlie Mitchell hosts Callan Schebella, EVP of Product Management at Five9.In this session, we consider CX automation and how collaborative intelligence can help. In doing so, we discuss:Mistakes to avoid when adding automation to customer journeysHow collaborative intelligence can helpFinding the best balance of bots and humansUse cases for collaborative intelligenceIf you're looking to learn more about collaborative intelligence, visit this page.Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our channel.You can also join in the conversation on our Twitter and LinkedIn pages.
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3ª PARTE | 17 DIC 2025 | EL PARTIDAZO DE COPE
01 Jan 1970
El Partidazo de COPE
13:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
10:00H | 21 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
13:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana
12:00H | 20 DIC 2025 | Fin de Semana
01 Jan 1970
Fin de Semana