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CX Today

The Latest BIG News from Avaya, AWS, and ChatGPT

26 Jan 2023

Description

CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.He's joined by four prominent CX analysts to dissect the latest stories from the space - including news from Avaya, AWS, Genesys, and OpenAI (ChatGPT).In this edition, our CX experts include:Jon Arnold, Principal of J Arnold & AssociatesLiz Miller, VP & Principal Analyst at Constellation ResearchRebecca Wetteman, Principal at ValoirMichael Fauscette, Founder, CEO & Chief Analyst at Arion Research

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