As we’ve seen, many governments across Asia are turning to data to help manage the impact of COVID-19, from contact tracing to managing safe distancing. With more countries looking to reopen their borders and ramp up economic activity, the need for fast, accurate analytics is critical for delivering timely, and reliable insights to inform policymaking. But beyond the pandemic, the role of data analytics will only grow with governments’ ambitions to deliver more efficient and accessible public services for citizens in line with the emergence of technologies such as 5G. How can public sector CIOs design a data architecture that is optimised to deliver intelligent, yet highly personalized services at scale to support a highly-digitalised, resilient society? Sunil Chan, vice president - FlashBlade for Asia Pacific & Japan at Pure Storage, talks to FutureCIO on how governments can use data to delight citizen service.

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