PodChats for FutureCIO: Why we need conversational analytics

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Recorded17 Sep 2020

Publisherfeeds.buzzsprout.com

Handlerec:14332852

Show notes

FutureCIO invited Wee Tee Lim, regional sales director at LivePerson, to a podchat session to understand how advances around conversational analytics may finally help stop the frustrations caused when two parties in a conversational are talking but nobody is listening.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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