CXOTalk
Episodes
Supply Chain Innovation, Transformation, and Sustainability
21 Apr 2021
Contributed by Lukas
How can leaders enable business growth, innovation, and resilience through supply chain management (SCM) and digital transformation? And, how does sus...
Collaboration and the Future of Work for IT Decision Makers (with Slack)
20 Apr 2021
Contributed by Lukas
CXOTalk Publisher Michael Krigsman moderated a panel on collaboration and how the pandemic has changed work. Watch the complete video over on LinkedIn...
Enterprise Technology Trends 2021: CIO Role and Strategy
19 Apr 2021
Contributed by Lukas
What are the enterprise technology trends that Chief Information Officers should consider in 2021? Paul Daugherty, Accenture's Group Chief Executive f...
KeyBank CIO: How to Create a Data Strategy?
06 Apr 2021
Contributed by Lukas
Digital transformation relies on data from across the organization, ranging from operations to customer service, financials, and employee well-being. ...
Zoho CEO: Corporate Social Responsibility and ‘Spiritual Capitalism’
05 Apr 2021
Contributed by Lukas
Zoho co-founder and CEO, Sridhar Vembu, has developed a clear sense of ethics that guide social impact and corporate responsibility at Zoho. His persp...
Supply Chain Transformation and Innovation
31 Mar 2021
Contributed by Lukas
The digital transformation of supply chains has accelerated as customer expectations have evolved over the last year. What are the characteristics of ...
Digital Transformation at a Major Insurance Company
29 Mar 2021
Contributed by Lukas
How does a major Swiss insurance drive digital transformation by focusing on company culture, new business models, and moving to the cloud? We speak w...
CMO Strategy: Back to Work in 2021
22 Mar 2021
Contributed by Lukas
As business evolves in 2021, what are the implications for marketers and how should they plan strategy and make investment decisions? We speak with Bi...
Digital Technology, Trust, and Social Impact
11 Mar 2021
Contributed by Lukas
What is the role of government policy in protecting society and democracy from threats arising from misinformation? Two leading experts and members of...
How to Create GREAT Customer Experience?
02 Mar 2021
Contributed by Lukas
For many organizations, the promise of great experience and service is an elusive and challenging goal. In this conversation, Oracle’s Senior Vice P...
Chief Information Officer (CIO) Role 2021: Opportunities and Challenges
26 Feb 2021
Contributed by Lukas
How should Chief Information Officers allocate time, resources, budget, and planning for 2021? One of the most world's most prominent CIO influencers ...
Digital Supply Chain and Innovation at Unilever
17 Feb 2021
Contributed by Lukas
Supply chain management (SCM) is a competitive differentiator at Unilever. The Unilever supply chain extends beyond the manufacturing process into the...
Marketing Strategy 2021 with Mastercard Chief Marketing Officer (CMO)
15 Feb 2021
Contributed by Lukas
This video is about marketing strategy for 2021. How can modern marketers adopt the latest digital technologies while keeping the benefits of "classic...
Team Collaboration for Product Design and Manufacturing Efficiency
15 Feb 2021
Contributed by Lukas
Team collaboration is essential for product designers to create beautiful objects while working within the technical and financial constraints of manu...
House of Lords: AI Public Policy, Social Impact, and Governance
11 Feb 2021
Contributed by Lukas
What are the social, political, and government policy aspects of artificial intelligence? To learn more, we speak with Lord Tim Clement-Jones, Chairma...
CIO Advisory: Chief Information Officer Strategy and Agenda Planning for 2021
29 Jan 2021
Contributed by Lukas
How should Chief Information Officers prioritize strategy, planning, and investment strategy for the year 2021? And where do CIO responsibilities and ...
CIO Strategy and IT Investment Planning in 2021
25 Jan 2021
Contributed by Lukas
Chief Information Officers and information technology management must prepare their investment strategies for 2021. In this episode of CXOTalk, Bill B...
Media Training: Save Your Career with a Crisis Communication Plan
18 Jan 2021
Contributed by Lukas
Using communications to manage a crisis and protect your reputation is central to media training. Companies face reputational risks every day, but few...
What is a Digital Twin?
26 Dec 2020
Contributed by Lukas
Digital twins are a key piece of the digital transformation puzzle. Digital twins create an accurate virtual replica of physical objects, assets, and ...
Girls in Tech: How to Create Gender Equality?
18 Dec 2020
Contributed by Lukas
With gender equality still an issue in workplaces worldwide, how can we create diversity and inclusion programs to empower women? Common solutions in...
Former Australian Prime Minister Talks Disruptive Innovation and Social Impact
11 Dec 2020
Contributed by Lukas
Disruptive innovations in technology have created profound social impacts that affect virtually every facet of society from politics to the distributi...
CIO Strategy 2021: Customer Experience is Vital
11 Dec 2020
Contributed by Lukas
Customer experience is increasingly important for every CIO. How can Chief Information Officers incorporate the lessons of customer experience while r...
Workday: CFO / CIO Partnership for Business Agility
06 Dec 2020
Contributed by Lukas
Successful relationships between Chief Financial Officers and Chief Information Officers can drive business transformation, innovation, and agility. T...
Digital Transformation and Servitization at Rolls-Royce
27 Nov 2020
Contributed by Lukas
Servitization is an essential part of digital transformation for jet engine manufacturer Rolls-Royce. The company’s servitization journey has improv...
Digital Health 2021: Platforms, Data, and AI
24 Nov 2020
Contributed by Lukas
Digital health means AI and machine learning based on platforms that aggregate patient data. This healthcare transformation raises challenging issues ...
Social Impact, Corporate Social Responsibility and Sustainability with Zoho CEO Sridhar Vembu
20 Nov 2020
Contributed by Lukas
Social impact and corporate social responsibility are central to the mission and activities of Sridhar Vembu, the CEO and co-founder of enterprise sof...
CIO Strategy 2021 Transformation Agenda with Commvault CEO Sanjay Mirchandani
12 Nov 2020
Contributed by Lukas
The CIO role offers unprecedented opportunities for Chief Information Officers who understand how information technology can support core innovation a...
CIO Strategy and Priorities 2021 (CXOTalk #676)
09 Nov 2020
Contributed by Lukas
The Chief Information Officer role is central to business process transformation and corporate innovation. In this episode of CXOTalk (#676), we talk ...
Brand Building and Customer Experience with Former CEO of Dunkin' Donuts
02 Nov 2020
Contributed by Lukas
According to Robert Rosenberg, former CEO of Dunkin’ Donuts, brand building strategy and creating brand loyalty relies on great customer experience ...
CIO Strategy 2021 with CIO of Tata Consultancy Services (TCS)
22 Oct 2020
Contributed by Lukas
What are the top Chief Information Officer strategies and priorities for 2021? The CIO of Tata Consultancy Services (TCS), a company with 448,000 empl...
Customer Experience at Comcast
19 Oct 2020
Contributed by Lukas
During this period of rapid change, how does cable and media giant, Comcast, weave customer and employee experience into the fabric of business proces...
CIO Business Model: Resilience and Transformation Strategy
09 Oct 2020
Contributed by Lukas
The CIO of Logitech explains how he approaches issues such as:Business resilienceDigital transformation eCommerce strategyDigital business and the IT ...
Collaboration and the Future of Work with Dropbox COO Olivia Nottebohm
01 Oct 2020
Contributed by Lukas
What is the future of work, collaboration, virtual teams, distributed workforces, and work from home? The Chief Operating Officer of Dropbox shares he...
Chief Information Security Officer Strategies 2021
24 Sep 2020
Contributed by Lukas
What are CISO strategies in 2020? We talk with Dr. Alissa Abdullah, Mastercard's deputy chief security officer, to learn more.Watch the video and read...
Customer Experience with FTD CEO, Charlie Cole
17 Sep 2020
Contributed by Lukas
How does a 110-year old flower retailer, wholesaler, and delivery network transform itself with eCommerce? We hear from the CEO of FTD, Charlie Cole, ...
CIO Strategy: What is IT Modernization?
03 Sep 2020
Contributed by Lukas
How does an important US government agency modernize its operations, especially during a global crisis? Jamie Holcombe, Chief Information Officer (CIO...
Cloud Adoption and Infrastructure
30 Aug 2020
Contributed by Lukas
As large organizations move to the cloud, what are key infrastructure issues facing Chief Information Officers and information technology organization...
Digital Transformation: Innovation in Healthcare
27 Aug 2020
Contributed by Lukas
What is the state of healthcare innovation in 2020? In the episode, we explore exponential medicine with Daniel Kraft, one of the world's foremost med...
Experience Management and Customer Experience: SAP and WSJ
08 Aug 2020
Contributed by Lukas
Phrases like customer experience (CX), experience management, and the experience economy point to the importance of placing customer satisfaction and ...
Business Ethics, Trust and Integrity with Rob Chesnut, Chief Ethics Officer, Airbnb
02 Aug 2020
Contributed by Lukas
How can corporations conduct themselves ethically and with integrity? And what responsibilities do organizations have toward stakeholders and the larg...
Field Service Management and Servitization for Customer Experience
29 Jul 2020
Contributed by Lukas
The CEO of ERP provider IFS explains how field service management (FSM) and helps companies meet the increasing expectations of demanding customers wi...
Fomer Chairman and CEO of Honeywell: Evils of Short-termism
16 Jul 2020
Contributed by Lukas
How can business leaders manage long-term objectives while achieving short-term results? The former Chairman and CEO of Honeywell, David M. Cote, expl...
Digital Media and Journalism in 2020 with Andy Serwer, Editor in Chief, Yahoo Finance
02 Jul 2020
Contributed by Lukas
Digital media and journalism business models are evolving, changing as the news media shifts from broadcast journalism to digital content and new meth...
Engineering and Product Design: The Future of Work
29 Jun 2020
Contributed by Lukas
David Katzman focuses on reimagining how products are developed and deployed in the digital era. His expertise includes determining product market-fit...
Autonomous Mobility and Transportantion Digital Transformation
25 Jun 2020
Contributed by Lukas
The future of transportation and mobility is autonomous. In this episode, we explore value chains and digital transformation in the transportation ind...
Manufacturing and Supply Chain Innovation (with Onshape)
22 Jun 2020
Contributed by Lukas
The global health crisis has pushed manufacturing and global supply chain management (SCM) to the forefront of issues facing companies in 2020. To gai...
CIO Playbook: IT Reponse at the Texas Rangers
17 Jun 2020
Contributed by Lukas
The global health crisis forced organizations around the world to shift from office to remote work from home rapidly. Learn how the Texas Rangers base...
Innovation and the Engineering Design Process with Onshape PTC
15 Jun 2020
Contributed by Lukas
Product engineering and team collaboration are evolving as the global health crisis forces product designers to maintain the pace of innovation despit...
Oracle Cloud Innovation Hubs Drive Culture Change
11 Jun 2020
Contributed by Lukas
Oracle has created a series of teams, called the Cloud Engineering and Innovation Hubs, to work closely with customers and help establish cloud cultur...
Data Science in Digital Transformation
02 Jun 2020
Contributed by Lukas
How can data science help organizations drive effective digital transformation? A prominent data scientist explains weaknesses in many digital transfo...
The Business Building Imperative During Times of Crisis (Leap by McKinsey)
26 May 2020
Contributed by Lukas
Ralf Dreischmeier is the global leader of Leap by McKinsey and a leader of McKinsey Digital. With more than 25 years of experience in offering busines...
Transformational CIO Strategy and Operations
19 May 2020
Contributed by Lukas
What are the elements of being a transformation CIO? Two prominent Chief Information Officers share their experience and advice.Read the full transcri...
JetBlue Chairman Teaches Entrepreneurial Leadership
05 May 2020
Contributed by Lukas
What are the qualities of great entrepreneurial leaders? Stanford Professor and Chairman of JetBlue, Joel Peterson, shares lessons from his new book, ...
Smart Tires: Digital Transformation at Goodyear
28 Apr 2020
Contributed by Lukas
Smart tires are a new frontier for the internet of things. On this exciting episode, learn about the future of tires as a sensor platform that enables...
Cognitive Automation and AI in Business with Aera Technology and David Bray (CxOTalk)
20 Apr 2020
Contributed by Lukas
Cognitive technologies such as artificial intelligence (AI) offers businesses an incredible opportunity to rethink traditional processes. Here's what ...
CIO Strategy for Disaster Reponse (CXOTalk #374)
14 Apr 2020
Contributed by Lukas
What leadership lessons should a CIO adopt to manage a team during the COVID-19 Coronavirus pandemic? Jay Ferro, a well-known transformational CIO, sh...
Oracle CX: The Experience Economy (CxOTalk)
09 Apr 2020
Contributed by Lukas
Learn how to create great customer experiences that build loyalty and create a significant competitive advantage in the experience economy.Read the fu...
Siemens PLM and Hackrod with Mouse McCoy - CxOTalk
06 Apr 2020
Contributed by Lukas
Hackrod has partnered with Siemens PLM to develop a new platform that eases barriers from bringing complex manufacturing ideas from concept to market....
NetSuite ERP: Founder Evan Goldberg Talks Cloud ERP (CxOTalk)
02 Apr 2020
Contributed by Lukas
Oracle NetSuite is a pioneer developing cloud ERP and financial management applications. Company founder Evan Goldberg shares lessons on ERP success.R...
Using Data Science for Crisis Management
30 Mar 2020
Contributed by Lukas
Anthony Scriffignano has over 35 years experience in information technologies, Big-4 management consulting, and international business. Sciffignano le...
Workforce Development, Future of Work, AI, and Ethics with Emily He, Oracle HCM (CxOTalk)
26 Mar 2020
Contributed by Lukas
In the ever-changing business landscape, how can a company's HR department use AI to navigate the future of work?Read the full transcript and watch th...
Formula E Racing: Data Analytics and AI (CxOTalk)
20 Mar 2020
Contributed by Lukas
Formula E Racing, like its Formula 1 counterpart, relies on speed and strategy to win. Learn how one team crunches reams of data to beat the competiti...
Future of Telecom 2020 - 5G, Edge Computing
17 Mar 2020
Contributed by Lukas
What is the future of telecom in 2020, with its focus on 5G, the Internet of Things, and edge computing? The Chief Marketing Officer of AT&T Business,...
How to Become a Data-Driven Organization with Genpact CEO - CxOTalk
13 Mar 2020
Contributed by Lukas
Turning your company into a data-driven enterprise means harnessing data science and predictive analytics to drive your business ahead of the competit...
CIO Strategy and the CFO Relationship
10 Mar 2020
Contributed by Lukas
Recent research from Deloitte sheds light on the Chief Information Role and the relationship between IT and business stakeholders. The CTO / CIO of De...
CFO Strategy - Mass Customization
03 Mar 2020
Contributed by Lukas
Cimpress and Vistaprint are pioneers of mass customization. Michael Krigsman speaks with the Chief Financial Officer of Cimpress, Sean Quinn, to learn...
Procurement Innovation with Coca-Cola FEMSA and SAP Ariba
27 Feb 2020
Contributed by Lukas
The Chief Procurement Officer at Coca-Cola FEMSA, Jorge Torres Perez, explains his project on procurement management transformation and indirect spend...
Data and Intuition - Spreadsheet and Story - with Rishad Tobaccowala
18 Feb 2020
Contributed by Lukas
Successful business leadership in the digital ago requires requires an understanding of people; data-driven decision-making is not sufficient. Top bus...
Experience Management (XM) and Customer Experience (CX) with Alicia Tillman, SAP (CxOTalk)
13 Feb 2020
Contributed by Lukas
Customer experience and experience management are among the most important topics in business today. In this conversation, learn how being customer-ce...
Data Protection, Security and Privacy with Aaron Levie, CEO, Box
10 Feb 2020
Contributed by Lukas
Data Protection and privacy have become burning issues for both consumers and enterprise buyers. The outspoken CEO of Box, Aaron Levie, offers advice ...
CMO Playbook: Brand Building with Alicia Tillman, CMO, SAP (CxOTalk)
06 Feb 2020
Contributed by Lukas
The key to building brand value lies in several factors including authenticity, a clear vision for the company's culture, and empathy for your custome...
Drug Discovery and Development - Pharma and Data Science
29 Jan 2020
Contributed by Lukas
Data science and AI are playing an increasingly important role healthcare, including the development of new drugs, therapies, and healthcare processes...
Data Trends 2020 with Amy Webb and David Bray
16 Jan 2020
Contributed by Lukas
The increasing role of data in business, government, society, and culture has created technology and policy challenges for leaders in business and gov...
Andrew Ng Explains AI Strategy for the Enterprise
25 Dec 2019
Contributed by Lukas
Andrew Ng is one of the world's most prominent AI scientist's and educators. In this episode of CxOTalk, he shares practical advice for adopting AI in...
Customer Experience and Fan Engagement with SAP and WNBA
20 Dec 2019
Contributed by Lukas
Customer experience is a crucial focus for innovative leaders in both business and professional sports. Cathy Engelbert, Commissioner of the Women’s...
Digital Health and Transformation with World Health Organization
17 Dec 2019
Contributed by Lukas
The World Health Organization's CIO explains digital health, ecosystems and data. He offers advice for government policymakers and healthcare practiti...
Brand Storytelling with Video
13 Dec 2019
Contributed by Lukas
Digital storytelling with video has become an essential skill for business leaders and brands. In this episode, executive storyteller and industry ana...
McKinsey: Leap Beyond Digital Transformation
03 Dec 2019
Contributed by Lukas
Established organizations struggle with new, customer-centric business models for digital transformation and beyond. A McKinsey Senior Partner offers ...
Digital Transformation at Scale with PwC
28 Nov 2019
Contributed by Lukas
PriceWaterhouseCooper is one of the largest professional services organizations in the world, with almost 300,000 employees and over $42 billion in re...
Intelligent Robots for Manufacturing Automation
26 Nov 2019
Contributed by Lukas
The fascinating world of robotics and autonomous systems in manufacturing is evolving rapidly. The CEO of Unibap, a leader in this field, join us toge...
Collaboration at Scale with Sanjay Srivastava, CDO, Genpact
13 Nov 2019
Contributed by Lukas
The Chief Digital Officer of professional services firm, Genpact, explains how the huge company uses collaboration to achieve high-performance results...
Cognitive Computing in the Enterprise
12 Nov 2019
Contributed by Lukas
Cognitive automation and artificial intelligence are becoming core parts of the innovation strategy for many organizations. On this episode, we explor...
Data and the Transformational CIO
06 Nov 2019
Contributed by Lukas
A top-tier Chief Information Officer explains the transformational CIO role, cloud migration strategy, and the importance of communication.Read the fu...
How to Become a Transformational CIO with Tim Crawford and Isaac Sacolick
05 Nov 2019
Contributed by Lukas
Becoming a transformational Chief Information Officer is the key to remaining relevant in business today. Two experts explain how CIOs must adapt to c...
Workday CEO, Aneel Bhusri: Machine Learning in Enterprise Software
01 Nov 2019
Contributed by Lukas
How will machine learning and artificial intelligence affect enterprise software, including human capital management (HCM) and financial Management? T...
How to Get a Book Publishing Contract
21 Oct 2019
Contributed by Lukas
How can you find a publisher to publish a business book? One of the top literary agents in New York City explains, on this episode of CxOTalk.
Digital Natives Connected to Mobile Devices but Disconnected from Life
11 Oct 2019
Contributed by Lukas
Many digital natives and Millennials relate to life through phones and devices, causing a range of social and economic problems for themselves and soc...
Security in a Hyper-Connected World with Edna Conway, Cisco
03 Oct 2019
Contributed by Lukas
Security in our hyper-connected and converged world means addressing physical, operational, infosec, behavioral, and privacy issues. A prominent CSO f...
Digital Transformation and the Google Cloud
25 Sep 2019
Contributed by Lukas
The link between digital transformation and technology is not always clear. We explore this topic with Marcus East from the Office of the CTO at Googl...
Brand Loyalty, Customer Experience, and Brand Intimacy
19 Sep 2019
Contributed by Lukas
Brand loyalty and customer loyalty are foundations for any modern business. On this episode, we explore the concept of brand loyalty with Mario Natare...
Disinformation, Infosec, Cognitive Security, and Influence Manipulation
14 Sep 2019
Contributed by Lukas
Fighting disinformation (and misinformation) attacks has become a crucial part of information security (Infosec). On this episode of CxOTalk, three ex...
Fintech News - Stopping Payment Fraud (CxOTalk)
28 Aug 2019
Contributed by Lukas
What is the future of payment and how does the payment processing industry fight fraud for traditional banking, fintech startups, and beyond? Join Ind...
Women in Business: Gender Equality and Career Development
19 Aug 2019
Contributed by Lukas
A corporate leader and well-known author share valuable advice on career development for both women and men on this episode of CxOTalk with host Micha...
Retail and E-Commerce Transformation with TUMI and Samsonite (CxOTalk #350)
12 Aug 2019
Contributed by Lukas
How do established brands like Samsonite and Tumi rethink their digital strategy for retail and e-commerce. Samsonite and TUMI executive, Charlie Cole...
Revenue Generation and Customer Experience with LeanData
05 Aug 2019
Contributed by Lukas
How can marketing and sales help improve the buyer experience? That's our topic on this episode of CxOTalk, with guest Karen Steele, the Chief Marketi...
Detecting Disformation with Data with Brett Horvath and David Bray
29 Jul 2019
Contributed by Lukas
Disinformation presents numerous challenges to business and society. We explore strategies for using data science to uncover patterns and reveal disin...
Contact Centers and Customer Experience with Concentrix and Phil Fersht
24 Jul 2019
Contributed by Lukas
Customer success, service, and support are crucial components of customer experience strategy. On this episode, Michael Krigsman explores the future o...
Blackmagic Design: Customer Experience and Industry Disruption in Video Production
05 Jul 2019
Contributed by Lukas
Learn how the CEO of Blackmagic Design thinks about customer experience, innovation, and product design in both hardware and software.
Customer Experience and Digital Transformation at the American Medical Association
24 Jun 2019
Contributed by Lukas
Learn how the AMA is using digital transformation to increase AMA membership and drive influence on policy issues that are important to physicians.
Vonage: Marketing Transformation and Brand Building with Rishi Dave, CMO
20 Jun 2019
Contributed by Lukas
Rishi Dave, CMO of Vonage, explains how to transform marketing to and build a brand at scale. Learn about culture, agility, and leadership in marketin...