CXOTalk
Episodes
Disruptive Automotive Transformation: A CEO Conversation
30 Aug 2023
Contributed by Lukas
#automotive #automotiveindustry #mobility #digitaltransformation In Episode #801 of CXOTalk, we host Swamy Kotagiri, CEO of Magna International, a beh...
How to Build Customer Loyalty and Retention, with Zoho and Shiji Group
24 Aug 2023
Contributed by Lukas
#customerloyalty #customerexperience #zoho #shiji In the dynamic world of hospitality, creating and maintaining customer relationships and loyalty is...
Empowering AI and Customer Experiences Through Digital Transformation
24 Aug 2023
Contributed by Lukas
#digitaltransformation #artificialintelligence #customerexperience Mojgan Lefebvre, Executive Vice President and Chief Technology & Operations Off...
Enterprise AI: The Leadership Lessons
08 Aug 2023
Contributed by Lukas
#enterpriseai Artificial intelligence promises great opportunities for the enterprise but realizing that potential requires strong leadership and a s...
Responsible AI, Public Policy, and Social Impact: A Conversation from the House of Lords
01 Aug 2023
Contributed by Lukas
#responsibleai #aiethics #publicpolicy As AI and other emerging technologies race ahead at lightning speed, establishing ethical guardrails has becom...
What Is People Analytics? (with Workday)
24 Jul 2023
Contributed by Lukas
#hranalytics #workday #employeeexperience People analytics is a crucial part of the HR toolset, because it leverages data-driven insights to optimize...
Accenture and Generative AI: Advice for Business Leaders
24 Jul 2023
Contributed by Lukas
#generativeai #enterpriseai #cto Join host Michael Krigsman and co-host QuHarrison Terry as they dive deep into the world of generative AI with Paul D...
Navigating Remote Work: Insider Strategies from Verizon
19 Jul 2023
Contributed by Lukas
#hybridwork #remotework #futureofwork In this insightful CXOTalk interview, Mark Custodio, Director of Enterprise Sales at Verizon, unpacks the key t...
CXO's Guide to Effective Storytelling in Business
07 Jul 2023
Contributed by Lukas
#storytelling #communication #writing #empathy In Episode #794 of CXOTalk, we explore storytelling in business with Josh Bernoff, a seasoned ghostwrit...
Mastering AI: Designing and Implementing Effective Data Strategies
06 Jul 2023
Contributed by Lukas
#dataanalytics #datascience #ai Episode #793 of CXOTalk features a conversation on data management and Artificial Intelligence (AI) with esteemed gues...
Business Transformation: How to Tame the Unknowns?
16 Jun 2023
Contributed by Lukas
#businesstransformation #digitaltransformation #innovation Business leader, Atif Rafiq, author of 'Decision Sprint,' and former President of MGM Resor...
Ecommerce Strategy: AI-Powered Search and Discovery
12 Jun 2023
Contributed by Lukas
#ecommerce #algolia #ecommercebusiness #ecommercewebsite In episode 792 of CXOTalk, we explore AI-powered search and discovery in ecommerce with Sean...
CIO / HR Partnership for Employee Engagement, with Workday and Suncor Energy
08 Jun 2023
Contributed by Lukas
#hr #cio #employeeexperience In episode 791 of CXOTalk, we explore the intersection of Information Technology (IT) and Human Resources (HR) to improve...
CIO Strategy: How IT can Create Great Customer Experiences
01 Jun 2023
Contributed by Lukas
#cio #customerexperience #cxostrategyOn CXOTalk episode 790, we explore the impact of CIO strategy and its transformative impact on customer experienc...
Quantitative Marketing: Data-Driven Strategies and Challenges
29 May 2023
Contributed by Lukas
#marketingstrategy #dataanalytics On CXOTalk episode 787, we explore quantitative marketing strategy with Professor Oded Netzer of the Columbia Univer...
Data and Analytics at Goldman Sachs
18 May 2023
Contributed by Lukas
#dataanalytics #financialservices #goldmansachs In this episode of CXOTalk, we host Neema Raphael, the Chief Data Officer at investment bank Goldman S...
How to Manage Security for Operational Technology (OT), with Palo Alto Networks
17 May 2023
Contributed by Lukas
#otsecurity #paloaltonetworks #zerotrust In this informative episode of CXOTalk, Anand Oswal of Palo Alto Networks explains how to manage security for...
Data and Analytics Strategy with Head of Data and Analytics at Google Cloud
02 May 2023
Contributed by Lukas
#dataanalytics #analytics Watch this important CXOTalk episode for a discussion on data and analytics strategy with Bruno Aziza, Head of Data and Ana...
VMware COO: Lessons on Driving Transformation at Scale
01 May 2023
Contributed by Lukas
#digitaltransformation #vmware Discover valuable insights on managing large-scale transformation in this CXOTalk episode featuring Mike Hayes, Chief O...
Generative AI: From IBM Watson to ChatGPT
26 Apr 2023
Contributed by Lukas
#generativeai #dataanalytics Explore the fascinating evolution of Generative AI from IBM Watson to OpenAI's amazing ChatGPT. Join this exclusive CXOTa...
Future of Drug Discovery: Generative AI in Pharma and Medicine
12 Apr 2023
Contributed by Lukas
#ai #generativeai #drugdiscovery #pharma In this episode of CXOTalk, we have the pleasure of speaking with Dr. Alex Zhavoronkov, the founder and CEO o...
AI and Cybersecurity: A CTO Perspective
20 Mar 2023
Contributed by Lukas
#cybersecurity #aiCXOTalk host Michael Krigsman interviews Michal Pechoucek, CTO of Gen and AI researcher, on the impact of AI on cybersecurity.In thi...
Data Wins! Inside the NFL's Analytics Strategy
14 Mar 2023
Contributed by Lukas
#nfl #dataanalytics The NFL's Chief Data and Analytics Officer explains how the National Football League uses data and analytics to gain a competitive...
Generative AI in the Enterprise (with EY's Chief Technology Officer)
28 Feb 2023
Contributed by Lukas
#ai #chatgpt #generativeai In this episode of CXOTalk, the Chief Technology Officer of EY, who is Nicola Marini Bianzino, explains why generative AI i...
Why AI Projects Fail (and How to Succeed)
20 Feb 2023
Contributed by Lukas
#ai #aifailure Join us on CXOTalk episode 778 as we delve into the complexities of AI failure with our guest, Iavor Bojinov, Assistant Professor at Ha...
Cybersecurity Lessons from Expedia Group's Chief Security Officer
16 Feb 2023
Contributed by Lukas
On CXOTalk episode 777, we speak with Kurt John, the Chief Security Officer of Expedia Group, who discussed managing and leading cybersecurity in 2023...
Cybersecurity Strategy and AI in 2023
08 Feb 2023
Contributed by Lukas
#cybersecurity #ciso #ai #aisecurityIn this exclusive interview, NVIDIA's Chief Security Officer, David Reber, discusses the complexity of the company...
The Cloud Ecosystem: A Guide for CIOs
06 Feb 2023
Contributed by Lukas
As a CIO, understanding the cloud ecosystem is essential for leveraging cloud computing for digital transformation, agility, and innovation.To underst...
AI Tools for the Creator Economy
27 Jan 2023
Contributed by Lukas
#creatoreconomy #aitools Artificial intelligence is rapidly changing the way creators and entrepreneurs build and monetize their businesses. From cont...
CIO / CTO Investment Strategy for 2023
19 Jan 2023
Contributed by Lukas
#cio #digitaltransformation Technology investment strategy and innovation planning are particularly challenging during this period of economic change....
The Secret Life of Digital Transformation
10 Dec 2022
Contributed by Lukas
#digitaltransformation #socialmediatips In this episode of CXOTalk the Chief Digital Evangelist of Salesforce, Vala Afshar, explains digital transform...
What is Employee Experience?
08 Dec 2022
Contributed by Lukas
#employeeexperience #futureofwork #workday Employee experience describes all the touch points and interactions that employees have with their organiza...
How to Create Software Development Excellence
07 Dec 2022
Contributed by Lukas
#digitaltransformation #softwaredeveloper Modern software development and engineering excellence requires more than just technical skills. True excell...
Workforce Transformation: How to Create Diverse Teams?
29 Nov 2022
Contributed by Lukas
#diversity #inclusion #womenintechAccording to the Harvard Business Review, diverse teams drive innovation and organizational intelligence. Many busin...
Business Transformation: How to Become an AI Company?
24 Nov 2022
Contributed by Lukas
#digitaltransformation #businesstransformation #enterpriseai On this episode of CXOTalk, Dr. Karim R. Lakhani from the Harvard Business School explain...
Digital Transformation with Data at OTIS Elevator
17 Nov 2022
Contributed by Lukas
#digitaltransformation #predictivemaintenance #dataanalytics Otis Elevator is a global leader in the elevator industry, with products that move two bi...
CIO Strategy: Business Transformation with Multicloud
17 Nov 2022
Contributed by Lukas
#cio #cloudcomputing #digitaltransformation This episode of CXOTalk explores business transformation from the perspective of Seagate's Chief Informati...
Digital Transformation at the United Nations
03 Nov 2022
Contributed by Lukas
#digitaltransformation #cio The UN recently celebrated its 75th anniversary and in this episode of CXOTalk, we speak about Digital Transformation with...
CIO Strategy: Managing a Cloud-First Transformation
03 Nov 2022
Contributed by Lukas
#cloudcomputing #cio #womenintech The growth of cloud computing has led large organizations to significant IT transformation, with the goal of reducin...
Analytics and Data Science at Citibank
18 Oct 2022
Contributed by Lukas
#datascience #analytics #banking #citibank #customerexperience Citibank uses data, analytics, and AI to improve the customer experience, but that's on...
Business Transformation: Lessons and Practical Advice
23 Sep 2022
Contributed by Lukas
#businesstransformation #consulting #digitaltransformation Errol Gardner is Global Vice Chair for Consulting at EY, which has 350,000 people and is o...
The Democratization of Data and Analytics (with Alteryx)
31 Aug 2022
Contributed by Lukas
Data and analytics have rapidly become essential business tools. To make best use of these tools and techniques, organizations must find ways to democ...
Digital Transformation with McGraw Hill CEO
22 Aug 2022
Contributed by Lukas
Digital transformation may be an overused buzzword, but it's a real opportunity for companies to increase market share and gain competitive advantage....
Digital Transformation: A Practitioner's Guide (with TIAA)
29 Jul 2022
Contributed by Lukas
#digitaltransformation #chiefinformationofficer #cio Digital transformation is no longer an option for most organizations. The question is how to foc...
Data Science, AI, and Machine Learning: Technology and Ethics for Good
19 Jul 2022
Contributed by Lukas
#datascience #aiethics #techforgood Increasingly, data and technologies such as artificial intelligence (AI) and machine learning are involved with ev...
How to Manage Cybersecurity Challenges in 2022 and beyond?
05 Jul 2022
Contributed by Lukas
#CloudNativeSecurity #cybersecurity How should organizations tackle cybersecurity challenges – rising threat levels, ever-changing threat tactics, a...
How Will Data Science and AI Transform Healthcare?
28 Jun 2022
Contributed by Lukas
#digitaltransformation #healthcare Data science, machine learning, and artificial intelligence have the potential to transform healthcare in profound ...
Digital Transformation: Investment Strategy at Oshkosh Corp.
23 Jun 2022
Contributed by Lukas
#cio #chiefinformationofficer #digitaltransformation Oshkosh Corp., founded in 1917, has 15,000 employees and builds specialty trucks and construction...
CMO Role 2022: Marketing Investment and Strategy
20 Jun 2022
Contributed by Lukas
#cmo #chiefmarketingofficer #investmentWhat is the CMO role in 2022 and how should Chief Marketing Officers think about marketing strategy and priorit...
How to Manage Cybersecurity in 2022
06 Jun 2022
Contributed by Lukas
#cybersecurity #security Our reliance on digital infrastructure and the Internet makes everyone vulnerable to cybersecurity attacks. Given the importa...
Digital Transformation at Stanley Black & Decker
24 May 2022
Contributed by Lukas
#DigitalTransformation #WomenInTechnologyWhat does digital transformation mean for Stanley Black & Decker? This iconic American brand has been in busi...
Simmons University President: Higher Education in 2022
17 May 2022
Contributed by Lukas
The future of higher education is changing. Millions of students now have access to online courses from the world's top universities. As college becom...
CTO View: From Cloud to Metaverse
10 May 2022
Contributed by Lukas
#metaverse #omniverse #cto #cloudcomputing #datacenter #nvidiaWhat is the metaverse and what does it mean for you? Michael Kagan, Chief Technology Off...
Brand Loyalty: Lessons from the San Francisco 49ers
29 Apr 2022
Contributed by Lukas
#BrandLoyalty #CustomerExperienceFor a great example of brand loyalty, look no further than the NFL's San Francisco 49ers. The 49ers are famous for th...
Technology Strategy 2023: Into the Metaverse
22 Apr 2022
Contributed by Lukas
#metaverse #digitaltransformation #digitaltwinEnterprise technology is moving rapidly toward the metaverse, a world composed of real and virtual busin...
Ukraine Information Technology 2022: Resilience and Leadership
20 Apr 2022
Contributed by Lukas
What are the prospects for the IT industry in Ukraine? How will it respond to the challenges of today? If you're interested in finding out more about ...
Data Strategy and Customer Experience (with Google and Albertsons)
19 Apr 2022
Contributed by Lukas
#DataScience #CustomerExperience Data is central to how companies compete, nurture customer relationships, and develop brand loyalty through end-to-en...
Women in Leadership: Lessons from Deloitte Executive Chair
07 Apr 2022
Contributed by Lukas
#WomenInTech #GenderDiversityHow can women achieve success and thrive in executive leadership positions?We talk with Janet Foutty, executive chair of ...
Customer Experience and Digital Transformation
04 Apr 2022
Contributed by Lukas
#CustomerExperience #DigitalTransformation #CitizensFinancialGroupWhy does a major financial services organization view customer experience as central...
Digital Customer Experience at Walgreens Boots Alliance
25 Mar 2022
Contributed by Lukas
#CustomerExperience #DigitalTransformation #CTO #ChiefTechnologyOfficerThe Walgreens Boots Alliance is a massive organization with more than 450,000 e...
How to Support Executive Women in Technology?
22 Mar 2022
Contributed by Lukas
#womenintech #diversityFor all the strides made by women in technology, they still lag their male counterparts when it comes to executive leadership r...
CEO Perspective: How to Build Customer and Brand Loyalty
15 Mar 2022
Contributed by Lukas
#CustomerLoyalty #BrandLoyalty #ecommerce #cxBuilding customer and brand loyalty is every company's first challenge. This holds true especially in the...
Data and Analytics in the NFL
16 Feb 2022
Contributed by Lukas
Paul Ballew, the NFL's first Chief Data and Analytics Officer, discusses the evolving use of data science in the league, including building out a team...
What is Digital Transformation? (with Ingram Micro)
04 Feb 2022
Contributed by Lukas
Digital transformation is a defining trend for businesses today. Businesses of all sizes, in all industries, and in all geographies are rethinking how...
CIO 2022: Technology and Investment Planning
31 Jan 2022
Contributed by Lukas
#CIO #CTOWhat will it take for Chief Information Officers to be strategic and compete effectively in 2022? The Global Chief Technology Officer of EY, ...
How to Innovate? Start with the Customer.
25 Jan 2022
Contributed by Lukas
#innovation #customerexperienceIf you want to make your organization more innovative, start by listening to customers.Of course, everyone knows innova...
Digital Transformation: Inclusion and Diversity
25 Dec 2021
Contributed by Lukas
#DigitalTransformation #Diversity #Inclusion #TMobileDigital transformation is the reinvention of businesses around digital, which has increased the i...
How to Manage the CIO / CFO Relationship
23 Dec 2021
Contributed by Lukas
#CIO #CFO #Chief Financial Officer #Chief Information OfficerThe relationship between Chief Information Officers and Chief Financial Officers sits at ...
Girls in Tech: How to Close the Gender Gap
18 Dec 2021
Contributed by Lukas
#WomenInTech #GirlsInTech #GirlsWhoCodeThe gender gap in the tech industry is well documented. But why exactly are there so few women in technology? A...
How to Use Net Promoter Score (NPS) to Build Brand Loyalty
08 Dec 2021
Contributed by Lukas
#NPS #NetPromoterScore #CustomerLoyaltyBrand loyalty is a key to business growth, and one of the most important metrics for evaluating customer satisf...
The Purpose-Driven Workforce in 2022 (with Chipotle CHRO)
27 Nov 2021
Contributed by Lukas
#purpose #chro #hr #chipotle How can organizations create high-performance cultures that empower employees to succeed based on authentic purpose? Chip...
CIO Strategy: How to Lead Enterprise Data and Analytics?
22 Nov 2021
Contributed by Lukas
Data and analytics should be a core competence for every Chief Information Officer and Information Technology organization. Given the business, techni...
CIO Strategy: How to Partner with Startups?
16 Nov 2021
Contributed by Lukas
For Chief Information Officers (CIO) trying to make their enterprises more agile, eagerness to partner with cloud computing startups can be strong. Bu...
What is SASE? (with Palo Alto Networks)
15 Nov 2021
Contributed by Lukas
Secure access service edge (SASE) has become an important part of enterprise networking and security. But what is SASE? We take a deep dive into SASE ...
What is the Experience Economy? A Discussion with Michael J. Wolf
10 Nov 2021
Contributed by Lukas
A new world of media, technology, and entertainment is emerging right before our eyes. It’s an economy of attention, engagement, and experience, dri...
CIO Playbook: Strategic IT 2022
02 Nov 2021
Contributed by Lukas
How can Chief Information Officers ensure that information technology investments support core organizational business goals? In 2022, business leader...
AI Ethics and Responsible AI for Data Scientists
26 Oct 2021
Contributed by Lukas
As data scientists and business leaders, we need to think about the ethical and privacy considerations of machine learning and artificial intelligence...
What is Cloud-Based Product Design?
21 Oct 2021
Contributed by Lukas
As the world becomes increasingly connected through the cloud, product development tools must adapt to make life easier and more efficient for designe...
What is Customer Engagement and Why Should You Care?
19 Oct 2021
Contributed by Lukas
Modern customer engagement means using data and analytics to create personalized, relevant, and timely interactions across every channel.Because custo...
How to Sell and Negotiate a Book Publishing Contract
18 Oct 2021
Contributed by Lukas
Writing a book is hard but selling it can be even harder. To help navigate this process, Mark Gottlieb, one of the top literary agents in New York sha...
What is Zero Trust Security?
13 Oct 2021
Contributed by Lukas
Zero trust security has become a topic at the forefront of IT and security-related conversations. Zero trust puts an end to compromised identities. In...
CIO Planning and Investment Strategy 2022
06 Oct 2021
Contributed by Lukas
The economy is shifting relentlessly from a manufacturing-based to a service economy. What does this mean for the CIO role and how should Chief Inform...
How to Prepare for the Future of Work?
30 Sep 2021
Contributed by Lukas
What is the future of work? It’s a question that’s important to Johnny C. Taylor, Jr., President and Chief Executive Officer of SHRM, the Society ...
Customer Experience in Professional Sports and Entertainment
21 Sep 2021
Contributed by Lukas
Professional sports organizations are transforming as customer and fan expectations evolve, all enabled by digital technologies. To learn more about c...
How Can AI Improve Healthcare?
07 Sep 2021
Contributed by Lukas
We’re in the middle of a healthcare revolution – and artificial intelligence is going to make the difference. AI can help us diagnose diseases fas...
Data Science, Predictive Analytics, and AI in Drug Discovery
23 Aug 2021
Contributed by Lukas
Modern drug discovery relies heavily on predictive analytics, artificial intelligence, and machine learning. As a result, many large pharma and biotec...
FEARLESS! Lessons from a Big-Time Sports CEO
14 Aug 2021
Contributed by Lukas
Scott O’Neil is one of the top sports and entertainment CEO's in the world. In this episode of CXOTalk, he shares practical and personal lessons on ...
The Future of Work with Workday Co-CEO Chano Fernandez
09 Aug 2021
Contributed by Lukas
Workday’s Chano Fernandez is in a unique position to discuss the changing landscape of our workforce, remote work, and the future of work. As co-CEO...
Digital Transformation at Philip Morris
24 Jul 2021
Contributed by Lukas
#DigitalTransformation #CIO #ChiefDigitalOfficerPhilip Morris International is going through a digital transformation and wants to become a digital le...
Digital Transformation at the San Francisco Opera
08 Jul 2021
Contributed by Lukas
The San Francisco Opera is one of the world’s leading performing arts organizations, with an annual operating budget of $30 million. How did this re...
What is the Chief Marketing Officer (CMO) Role?
30 Jun 2021
Contributed by Lukas
The Chief Marketing Officer (CMO) role has evolved dramatically since the late ’90s, when marketers were focused on closing business deals with cust...
Sustainability Playbook for Business Leaders
23 Jun 2021
Contributed by Lukas
Sustainability is an important goal for many business leaders and organizations, but what does it mean and where should we start? The Chief Sustainabi...
How to Manage Data and Analytics Teams?
14 Jun 2021
Contributed by Lukas
Despite the importance of data and analytics, managing data science teams present a range of opportunities and challenges. We speak with Sol Rashidi, ...
Zoom CEO Eric S. Yuan: How to Manage Customer Experience?
07 Jun 2021
Contributed by Lukas
How does the CEO of Zoom, Eric S. Yuan, manage the company's massive growth while retaining a focus on customer experience and customer delight? In th...
What is a CFO? ServiceNow Chief Financial Officer Explains
04 Jun 2021
Contributed by Lukas
How can modern Chief Financial Officers drive innovation and business transformation? The CFO of cloud computing enterprise software company, ServiceN...
Former Best Buy CEO: Purpose-Driven Business Transformation
01 Jun 2021
Contributed by Lukas
#BusinessTransformation #DigitalTransformationHow can a large organization apply purpose-driven principles to create meaningful business transformatio...
Chief Information Officer: Enterprise AI and the CIO
24 May 2021
Contributed by Lukas
How should Chief Information Officers manage AI in the enterprise, and what challenges may arise? Every CIO must consider these questions from both en...
What is Digital Identity?
09 May 2021
Contributed by Lukas
#ChiefInformationOfficer #CIO #DigitalIdentity Every Chief Information Officer (CIO) should understand digital identity and why is it important. A wor...
The CIO Role: Tech Trends and Investment Planning
26 Apr 2021
Contributed by Lukas
Every Chief Information Officer (CIO) must think about enterprise technology trends and tech investment planning for innovation. To provide guidance f...
Telecom Industry: Product Development at Verizon
22 Apr 2021
Contributed by Lukas
How does a huge telecom organization with $132 billion in revenue manage product development for the enterprise and consumer markets? Verizon's Chief ...