In episode 123 of Cybersecurity Where You Are, Sean Atkinson and Tony Sager are joined by Gina Chapman, Chief Operating Officer (COO) at the Center for Internet Security® (CIS®). Together, they use examples from CIS to identify elements of an operational playbook for making an impact in the cybersecurity industry.Here are some highlights from our episode:01:21. Business development and organizational change over the course of 12 years at CIS13:49. Change management and communication as means for preserving company culture23:08. The importance of context in developing an operational playbook for a business32:49. The use of operational understanding to create effective cybersecurity business modelsResourcesGina ChapmanCIS CultureCIS Leadership PrinciplesEpisode 82: How CIS Leadership Values Team Building EventsCybersecurity at Scale: Piercing the Fog of MoreCombatting RansomwareEpisode 68: Designing Cyber Defense as a Partnership EffortIf you have some feedback or an idea for an upcoming episode of Cybersecurity Where You Are, let us know by emailing [email protected].

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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