Dr. Killeen explores an important truth that intelligence alone does not guarantee good decisions. History shows that even highly capable leaders can make costly mistakes when factors like overconfidence, limited perspective, or groupthink get in the way. In dentistry, decisions around hiring, systems, and patient care carry real weight. The goal is not perfection, but building habits that lead to better outcomes over time. Seeking input, staying open to new information, and being willing to adjust course are what separate good decision makers from the rest. Stay curious and humble. Asking one simple question, what might I be missing, can lead to clearer thinking and better choices.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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