Today, Dr. Killeen breaks down an idea behind motivation that many leaders overlook. While we often focus on energy or incentives, true motivation comes from three things: behavior, benefit, and most importantly, belief. If someone does not believe their effort will lead to a better outcome, they are unlikely to fully engage. This shows up in everything from case acceptance to team growth. When belief is low, effort follows. But when belief is strong, people push further, improve faster, and stay committed through challenges. One of your most important roles as a leader is to build belief. Through consistent encouragement and real examples of progress, you can help your team see what is possible and perform at a higher level.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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