AI in insurance: Catalyzing compliance, equity, and customer service during crisis

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Recorded09 Jul 2025

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Handlerec:13958035

Show notes

Tim Cercelle is Deloitte's insurance sector AI lead and a 35-year veteran of the industry. On this episode, he joins Jim to talk about the biggest AI advancements in the field, from compliance evaluation to improving customer service in real-time during emergencies. Plus, why governance helps you move faster with AI.

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