Healthcare is crucial. Yet healthcare systems in North America are falling behind. That’s why healthcare is constantly highlighted as the industry that will most benefit from AI. What can other industries learn from healthcare’s past and future implementations of AI? Our guest is Spencer Dorn, the Vice Chair and Professor of Medicine at the University of North Carolina. This is episode 23 and we’re exploring the challenges of implementing AI in complex industries: ➤ The successes and failures of AI in healthcare ➤ Adopting AI is very difficult & requires incentives ➤ Risk of AI inundating users with too much information ➤ Risk of undervaluing the importance of relationships ➤ Lessons for teams designing AI products in other industries ------------- Spencer Dorn, MD, MPH, MHA is Vice Chair and Professor of Medicine at the University of North Carolina. Drawing on his experiences as a practicing gastroenterologist, physician leader, clinical administrator, informatics physician, and academic, Spencer is particularly interested in how digital technologies are reshaping healthcare. He is a contributor to Forbes and one of LinkedIn’s Top Voices speaking on Healthcare + Innovation. https://www.linkedin.com/in/spencerdorn/ https://www.med.unc.edu/medicine/gi/people/spencer-d-dorn-md-mph-mha/ -------------- How much value are you getting from using GenAI? Please take five minutes to complete our survey. We want to understand how & why you use AI. And we’re also starting to build a knowledge base of how professionals are getting the most value from AI so we can publish it in a report. Find the survey link on our website http://designof.ai It will also help inform what topics the podcast will cover in 2025. ----------- To get more AI strategy and career resources, subscribe on Substack: https://designofai.substack.com/ ----------- This episode was hosted by: Arpy Dragffy Guerrero (Founder & Head of product strategy, PH1 Research) https://www.linkedin.com/in/adragffy/ Brittany Hobbs (VP Insights, Huge) https://www.linkedin.com/in/brittanyhobbs/ ----------- If you have comments, questions, or speaker/sponsor requests, email us [email protected]

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“What did the council decide on item 42?” — answered with the speaker and the moment.