Have you ever been caught in the crossfire of a staff room venting session? As leaders, it's a delicate tightrope to walk—balancing empathy with professionalism. This week, I break down the "C.A.L.M.I.T." model, a straightforward, six-step approach designed to help you navigate these challenging moments without losing your cool.Thank you for tuning in, and as always, if you found this episode useful, please share your experience. You can find me online on X (@leaningshane), and LinkedIn. My website is shaneleaning.com and email address is [email protected] the hostAs an Organisational Coach for international schools, Shane Leaning help leaders drive meaningful change from the inside out. Through tailored coaching and strategic models, he helps schools transform not just leadership skills but their entire organisation. Whether it's through The International School Leadership Academy, the Global Ed Leaders Podcast, or one-on-one coaching, Shane provide the tools and community you need to make a sustainable impact in your school.Join Shane's Intensive Leadership Programme at educationleaders.co/intensiveShane Leaning, an organisational coach based in Shanghai, supports school leaders globally. Passionate about empowment, he is the author of the best-selling 'Change Starts Here.' Shane is a leading educational voice in the UK, Asia and around the world.You can find Shane on LinkedIn and Bluesky. or shaneleaning.com Hosted on Acast. See acast.com/privacy for more information.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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