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Education NewsCast

EducationNewscast 113 with Chris Dwyer from SAP on Learning Experiences that Stick

09 Nov 2020

Description

Chris, who is based in Sydney, heads Learning Advisory at SAP. His mission is to ensure that SAP cloud customers are able to effectively use learning and approaches to learning as a driver for user adoption and long-term, sustainable business success. We reflect on this new Learning Advisory offering from the customer success organization – a model that can provide benefit for any company. In the podcast Chris and Thomas discuss the role of learning experience and share tips on how to improve it – like making it available on-demand, supporting regular, informal and user generated learning. Chris compares customers’ relationship with SAP with a wedding (the project), which is followed by the marriage, which needs the same priority for long-lasting success. For Chris every day is a school day and he learns a lot from his team. Find out more in the podcast.

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