Chris, who is based in Sydney, heads Learning Advisory at SAP. His mission is to ensure that SAP cloud customers are able to effectively use learning and approaches to learning as a driver for user adoption and long-term, sustainable business success. We reflect on this new Learning Advisory offering from the customer success organization – a model that can provide benefit for any company. In the podcast Chris and Thomas discuss the role of learning experience and share tips on how to improve it – like making it available on-demand, supporting regular, informal and user generated learning. Chris compares customers’ relationship with SAP with a wedding (the project), which is followed by the marriage, which needs the same priority for long-lasting success. For Chris every day is a school day and he learns a lot from his team. Find out more in the podcast.

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