Speaking from Universal Live’s Bradford base, our podcast host, James Dickson was welcomed by its commercial manager, Neil Clappison, and creative graphic designer, Gaby Watson. On this episode, Neil and Gaby explained the creative design process the team at Universal Live undertakes with each project and how it may differ from client to client. They delved into the various tools, hardware and programmes they use as well as discussed how they generate ideas from brief to brief. The Universal Live duo discussed the tools and programmes they use in the design process, stating that drawing their ideas is much more beneficial than trying to describe them over email or on paper. Having a visual representation of their ideas immediately allows clients to understand exactly what they are thinking, and discussions become a lot more fluid. Additionally, Gaby explained that if her creative process was dependent on the tools she already had at her disposal, she would already be starting off on “the back foot”. Neil added: “You’re hindering yourself if you have to use just what’s in the warehouse. You’ve put walls up on your design.” The team at Universal Live utilises virtual reality to help them demonstrate their designs to clients. “We can take the client to the venue, put the VR goggles on and our design is there, almost in the flesh,” Gaby explained, stating that using VR technology in this way allows them to walk their clients through the event design. “They can experience it from different angles, have the content playing on the screens.” Neil and Gaby also described the hurdles that are often thrown their way during the design process – whether it be client expectations, the venue space or brief deadlines – and how they overcome them. If you would like to feature on the Event Industry News podcast, please email [email protected].

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