Evernest Property Management Show
Episodes
Episode 175: How Top Property Managers Retain A-Players (And Why Yours May Quit)
22 Dec 2025
Contributed by Lukas
Ensuring your team feels appreciated is critical to long-term success in property management. In this episode, Spencer shares strategies and insight i...
Episode 174: Your Legal Wake-Up Call: Lawsuits You Don't See Coming (Fair Housing, ESAs, and More)
15 Dec 2025
Contributed by Lukas
Successful property management relies on a robust understanding of the legal landscape, so Spencer and Matthew invited Monica K. Gilroy of the Gilroy...
Episode 173: Set Bigger Goals, Close More Doors: The PM Vision Formula for 2026
08 Dec 2025
Contributed by Lukas
2026 is on the horizon - are you ready to accomplish your goals? Spencer discusses how to set yourself up for a productive year and build fulfilling t...
Episode 172: The 5 Reasons You Need to Create Video Content (Or Get Left Behind) | Jen Ruelens
01 Dec 2025
Contributed by Lukas
Want more owners, better leads, and shorter sales cycles? In this episode, Spencer sits down with Jen Ruelens to unpack the five major reasons you nee...
Episode 171: People Don't Hire a Website... They Hire YOU | Mark Ainley
24 Nov 2025
Contributed by Lukas
In this episode, Spencer Sutton sits down with Mark Ainley, co-founder of GC Realty & Development and host of the Straight Up Chicago Investor Podc...
Episode 170: The 5 Reasons You Need to Create Video Content (Or Get Left Behind)
17 Nov 2025
Contributed by Lukas
How do you become the leading property manager in your market? Spencer Sutton explains how to leverage videos as the ultimate differentiator in proper...
Episode 169: How to Turn LinkedIn Into a Lead Machine for Your PM Business | Lucas Wollschlager
10 Nov 2025
Contributed by Lukas
Former Evernester and founder of Veritas Copy, Lucas Wollschlager, shares strategies most property managers don't know that will unlock more clients a...
Episode 168: The #1 Lead Magnet Every Property Manager Needs (We've Tested Them All)
03 Nov 2025
Contributed by Lukas
In the second episode of our marketing series, Spencer Sutton reflects on how to encourage leads to move down your marketing funnel so you can net mor...
Episode 167: The Secret to Ranking #1 as a Property Manager... (Almost Nobody Does This) | Kayleen vonSchondorf
27 Oct 2025
Contributed by Lukas
How do you establish an online presence that wins clients? Kayleen vonSchondorf, Director of Marketing at Everrnest, sat down with Spencer Sutton to r...
Episode 166: How AI Is Doubling Efficiency and Redefining Property Management
20 Oct 2025
Contributed by Lukas
AI is everywhere - including in property management. But will it replace property managers? Jay Berube, Founder of BetterWho, explains how he levera...
Episode 165: The Trap of Tying Your Self-Worth to Your Company's Success | Mark Brower
13 Oct 2025
Contributed by Lukas
Are you using your business to meet your emotional needs? Successful investor Mark Brower is here to tell you how that approach will sabotage your gro...
Episode 164: What Most New Leaders Get Wrong (and How to Fix It)
06 Oct 2025
Contributed by Lukas
What does it take to become a leader who makes an impact? Where do most newbies stumble, and how can you recover? In this episode, Spencer Sutton shar...
Episode 163: Here's How Leaders Retain Top Talent
29 Sep 2025
Contributed by Lukas
How well your employees' personalities mesh is among the most underrated aspects of scaling your property management business. That's why Spencer Sutt...
Episode 162: From Investor to Institution: Level Up Your Property Management Business Today
22 Sep 2025
Contributed by Lukas
In this episode, Spencer Sutton shares a detailed roadmap to institutionalize your real estate investor clients and set yourself apart as a growth-foc...
Episode 161: Leasing and Fraud: Everything Property Owners Need to Know (Brett Drevlow)
15 Sep 2025
Contributed by Lukas
In this episode of The Evernest Property Management Show, Evernest's Director of Leasing, Brett Drevlow, joins Spencer Sutton and Matthew Whitaker for...
Episode 160: Can AI Replace Property Managers? (Bryan Jenkins)
08 Sep 2025
Contributed by Lukas
In this episode, Spencer and Matthew sit down with longtime friend and property management veteran Bryan Jenkins, now President of Gentone Property M...
Episode 159: How This PM Company Keeps Churn Low (Scott Hallberg & Jeremy Tallman)
01 Sep 2025
Contributed by Lukas
In this episode of The Evernest Property Management Show, host Spencer Sutton interviews Jeremy Tallman and Scott Hallberg of T&H Realty Services to l...
Episode 158: The Six Brutal Truths of Growing Your Property Management Business
25 Aug 2025
Contributed by Lukas
In this episode, Spencer Sutton reveals the six brutal truths that he's learned from growing teams so that you can avoid making critical leadership mi...
Episode 157: The Hidden Cost of Maintenance (Every Property Manager MUST Know)
18 Aug 2025
Contributed by Lukas
Matthew and Gray sit down with Ray Hespen (Property Meld) to unpack why, in today's market, maintenance execution is one of the biggest levers for NOI...
Episode 156: Churn, Profit Margins, & Exit Plans: What Every PM Owner Needs to Know | Brad Johnson
11 Aug 2025
Contributed by Lukas
In this episode of The Evernest Property Management Show, CEO of ProfitCoach Brad Johnson returns to share industry secrets that every property manag...
Episode 155: We've Bought 30+ Property Management Companies... Here's What We Learned
04 Aug 2025
Contributed by Lukas
In this episode, Evernest heavyweights Matthew Whitaker, Spencer Sutton, and Gray Hall discuss the biggest lessons they've learned from acquiring more...
Episode 154: Here's Where Property Management Companies Lose Money... Watch Out! (Brad Johnson)
28 Jul 2025
Contributed by Lukas
In this episode of The Evernest Property Management Show, hosts Spencer Sutton and Matthew Whitaker chat with Brad Johnson, CEO of Profit Coach. Thei...
Episode 153: Losing It All in 2008: How He Turned a Failing Business into 470 Doors | Todd Ried
21 Jul 2025
Contributed by Lukas
In this episode of The Evernest Property Management Show, Todd Reid reveals how the 2008 financial crash wiped out his financing, forced mass layoffs,...
Episode 152: What Happens If Your Bank Fails Today? (PM Owners Need To Know THIS) | Marshall Fulton
14 Jul 2025
Contributed by Lukas
Most property managers think their trust accounts are set up correctly, but many are completely wrong - and that can lead to devastating consequences....
Episode 151: Why this PM Owner Has a 4.8-Star Rating with 1,000 Doors (Trent Ratliff)
07 Jul 2025
Contributed by Lukas
In this episode of The Evernest Property Management Show, property management owner Trent Ratliff tells host Spencer Sutton how he scaled from 200 to...
Episode 150: Culture > Contracts: Courtney Parks' Playbook for Growing a Human-Driven PM Business
30 Jun 2025
Contributed by Lukas
In this episode of The Evernest Property Management Show, Spencer Sutton sits down with Courtney Parks, Principal Broker & Director of Operations, Al...
Episode 149: Want to Grow? This is the Way
23 Jun 2025
Contributed by Lukas
In this episode of The Evernest Property Management Show, Spencer and Matthew sit down with longtime friend and recruiter, Dylan Scroggins — Founder...
Episode 148: Developing a Killer Sales Team
16 Jun 2025
Contributed by Lukas
What does it really take to build and lead a high-performing property management sales team? In this candid and highly practical episode, Spencer si...
Episode 147: What Separates an Average Business Development Manager (BDM) from a Killer BDM?
09 Jun 2025
Contributed by Lukas
In this episode, Spencer and Matthew pull back the curtain on over a decade of hiring, coaching, and managing salespeople in the property management s...
Episode 146: Selling a PM Company in 2025: What's Changed and What Hasn't
02 Jun 2025
Contributed by Lukas
Thinking about selling your property management business? Whether you're looking to retire, reduce stress, or cash out at the right time, this episode...
Episode 145: 7 Pitfalls to Avoid When Scaling Your Property Management Company
26 May 2025
Contributed by Lukas
After a short hiatus, The Evernest Property Management Show is back with a brand-new studio and a renewed focus on giving you actionable insights to...
Episode 144: The Evernest Story, Part 6 - Inside Our Latest Acquisitions
17 Feb 2025
Contributed by Lukas
In this bonus episode of the Evernest Property Management Show, we reflect on the ambitious journey from setting a seemingly impossible goal of 25,000...
Episode 143: The Evernest Story, Part 5 - The Plateau
10 Feb 2025
Contributed by Lukas
In this episode of the Evernest Property Management Show, we discuss the company's journey through 2022 and 2023, focusing on the challenges and strat...
Episode 142: The Evernest Story, Part 4 - Acquisitions, Failure, and Building a Great Team
03 Feb 2025
Contributed by Lukas
In this Evernest Property Management show episode, Spencer Sutton and Matthew Whitaker share challenges they faced and lessons learned from both failu...
Episode 141: The Evernest Story, Part 3 - People and Acquisitions
20 Jan 2025
Contributed by Lukas
In this episode of The Evernest Property Management Show, Spencer Sutton and Matthew Whitaker continue their journey through Evernest's history, focus...
Episode 140: The Evernest Story, Part 2 - From 30 Doors to a 25k Vision
13 Jan 2025
Contributed by Lukas
In this episode, Spencer Sutton and Matthew Whitaker continue sharing Evernest's origin story. Picking up where we left off, this episode explores t...
Episode 139: The Evernest Story, Part 1 - When the Tide Goes Out
06 Jan 2025
Contributed by Lukas
In this episode, Matthew and Spencer take a trip down memory lane, sharing the story of how they met and their journey into the world of real estate. ...
Episode 138: How to Become Your Client's Most Trusted Real Estate Advisor
23 Dec 2024
Contributed by Lukas
In this episode of the Evernest Property Management Show, Spencer and Matthew are joined by Lior Abramovich, Co-Founder & CEO of Blanket, to tackle on...
Episode 137: Building Investor Partnerships: Unlocking Opportunities with LendingOne
25 Nov 2024
Contributed by Lukas
In this episode of the Evernest Property Management Show, host Spencer Sutton interviews Josh Heintz, a former Evernest team member and current Head o...
Episode 136: Scaling Up: Insights from a Growing Property Manager
18 Nov 2024
Contributed by Lukas
Spencer Sutton and Matthew Whitaker host Tommy Perfect of Uplift Property Management on the Evernest Property Management Show. Tommy shares his journe...
Episode 135: Trust: The Cornerstone of Team Success
05 Aug 2024
Contributed by Lukas
In this episode of the Evernest Property Management Show, host Spencer Sutton and Matthew Whitaker discuss the vital importance of building trust with...
Episode 134: Hard Conversations: How to Handle Employee Terminations
29 Jul 2024
Contributed by Lukas
In this episode of the Evernest Property Management Show, hosts Spencer Sutton and Matthew Whitaker discuss the challenging but necessary topic of ter...
Episode 133: Sales Mastery
15 Jul 2024
Contributed by Lukas
Growing a property management company can be a challenge. Usually, when a company starts, the owner is the BDM until they realize they need one person...
Episode 132: The Four Stages of Company Growth - Stage Four Deep Dive
01 Jul 2024
Contributed by Lukas
One of our most downloaded episodes was Episode 57, in which we walked through the four stages of company growth from a high level. In today's episode...
Episode 131: The Four Stages of Company Growth - Stage Three Deep Dive
24 Jun 2024
Contributed by Lukas
One of our most downloaded episodes was Episode 57, in which we walked through the four stages of company growth from a high level. In today's episode...
Episode 130: The Four Stages of Company Growth - Stage Two Deep Dive
17 Jun 2024
Contributed by Lukas
One of our most downloaded episodes was Episode 57, in which we walked through the four stages of company growth from a high level. In today's episode...
Episode 129: The Four Stages of Company Growth - Stage One Deep Dive
10 Jun 2024
Contributed by Lukas
One of our most downloaded episodes was Episode 57, in which we walked through the four stages of company growth from a high level. In today's episode...
Episode 128: The Art of Growing Through Giving with Mark Ainley
27 May 2024
Contributed by Lukas
In this episode, Matthew and Spencer welcome returning guest Mark Ainley of GC Property Management in Chicago. Mark discusses the unique perspective p...
Episode 127: Beyond Transactions: Building Lasting Client Relationships with Jeremy Tallman
20 May 2024
Contributed by Lukas
In this episode, Matthew and Spencer welcome Jeremy Tallman, co-founder and CEO of T&H Realty Services in Indianapolis. Jeremy shares his journey from...
Episode 126: The Truth about Property Management: A Candid Talk with Marc Cunningham
13 May 2024
Contributed by Lukas
Matthew and Spencer welcome Marc Cunningham of Grace Property Management in Denver, CO to the show. This episode is full of candid discussions about t...
Episode 125: Navigating Growth and Vision in Property Management: A Deep Dive with Peter Lohmann
06 May 2024
Contributed by Lukas
I was fortunate enough to sit down with Peter and get his first-hand account of his journey with RL Property Management. We discussed his month-long s...
Episode 124: Breaking Borders: The Untapped Power of International Teams with Gwenn Aspen
29 Apr 2024
Contributed by Lukas
In this episode, Gwenn discusses maximizing efficiency and quality through international team management. And we don't just talk about the positives.....
Episode 123: Just Getting Started? 3 Things I Wish I Had Known
15 Apr 2024
Contributed by Lukas
Do you ever wish you could go back and do some things differently in life? Yes, same here! In this episode, Matthew looks back over 20 years of real e...
Episode 122: Why Some Property Management Companies Thrive (And Others Don't)
08 Apr 2024
Contributed by Lukas
Over the years, we have seen inside a lot of property management companies...including our own! And we've seen some great ones as well as some that ar...
Episode 121: The Perfect Salesperson
25 Mar 2024
Contributed by Lukas
There are good salespeople and there are 'ok' salespeople....and then there are rockstars. If you want to make the most of your BDM hires, this podcas...
Episode 120: How to Hire and Retain A Players
11 Mar 2024
Contributed by Lukas
Why is hiring great people to grow your company so important? In this episode, Spencer and Matthew walk through the four ways to hire A players and th...
Episode 119: How We Crush Google Reviews
04 Mar 2024
Contributed by Lukas
If you want more leads, you need more reviews. It's a simple game, but you must be committed. In this episode, Spencer walks you through the different...
Episode 118: What Does Working "ON" Your Business Mean?
26 Feb 2024
Contributed by Lukas
There's a big difference between working "in" your business and working "on" your business. But do you know what the difference is? In this episode,...
Episode 117: The Property Manager Roundtable
19 Feb 2024
Contributed by Lukas
These five industry veterans share some of their biggest takeaways after decades of growing property management companies. Listen in to their conver...
Episode 116: The Power of EOS for Property Managers
29 Jan 2024
Contributed by Lukas
Every business needs an operating system. And EOS is the one we run here at Evernest. In this episode, Spencer discusses the six main components of EO...
Episode 115: How To Conduct One-to-One Meetings with Your Team
22 Jan 2024
Contributed by Lukas
Conducting one-on-one meetings with your team is one of the most high-value activities you can do. We have found that when we are having one-to-one me...
Episode 114: Webinar Replay - The EOS Life
15 Jan 2024
Contributed by Lukas
EOS (also known as Traction) is not only the operating system we run our business by, but it's also how Matthew evaluates the balance between work and...
Episode 113: Should You Manage 300 or 3,000 Doors?
08 Jan 2024
Contributed by Lukas
What do most property managers want to know when you meet them for the first time? Besides your name and where you're from, most PMs want to know how ...
Episode 112: Acquiring New Clients - Best Practices and Managing Expectations
25 Dec 2023
Contributed by Lukas
Most property managers are expecting to grow in 2024, either through acquisition or organic efforts. And with growth comes expectations from your cl...
Episode 111: Webinar Replay - Accounting For Property Managers
18 Dec 2023
Contributed by Lukas
This episode is a replay of our most recent webinar on accounting. Listen in and you're sure to gain insight into how exactly we think about the accou...
Episode 110: The Recipe for Personal and Professional Growth in 2024
11 Dec 2023
Contributed by Lukas
Matthew and Spencer recently gave a talk, laying out a simple four-part recipe to grow personally and professionally. You'll learn how they approach e...
Episode 109: Changing Markets May Mean You Need to Change Your Messaging
04 Dec 2023
Contributed by Lukas
In this episode, Spencer walks through Evernest's two primary avatars and how the shifting market has us planning for 2024. Tune in and use December t...
Episode 108: Why Do Landlords Choose Property Management Companies?
27 Nov 2023
Contributed by Lukas
What? Do you mean property managers have challenges?? Ha...it seems that our entire business is dealing with challenges. In this episode, Spencer and ...
Episode 107: Why Do Landlords Choose Property Management Companies?
20 Nov 2023
Contributed by Lukas
In this episode, we'll get into the latest research about why landlords choose property managers for their properties. In each reason given, there i...
Episode 106: WEBINAR REPLAY: Excellence in Property Management
13 Nov 2023
Contributed by Lukas
Listen in to our latest webinar with special guests as we discuss best practices for property managers across all departments. ====================...
Episode 105: Property Management in 2024 - Looking Ahead
06 Nov 2023
Contributed by Lukas
Last week, Buildium released its annual State of Property Management report for 2024. In this episode, Spencer and Matthew host a roundtable with othe...
Episode 104: The Path to Achieving Anything Great
30 Oct 2023
Contributed by Lukas
It's no secret that success doesn't come to us easily. It's something that must be greatly desired, fought for, and sacrificed for. In this episode, S...
Episode 103: Three New Vendors Property Managers Should Check Out
23 Oct 2023
Contributed by Lukas
Driving back from NARPM National Conference in Atlanta, Spencer and Matthew discuss three new vendors serving the SFR space that are worth checking ou...
Episode 102: Ancillary Revenue Success
16 Oct 2023
Contributed by Lukas
The property management industry is notorious for its razor-thin margins, leaving many managers juggling owner/resident satisfaction and bottom-line p...
Episode 101: The Ultimate Productivity Hack
09 Oct 2023
Contributed by Lukas
The ultimate productivity hack is saying "no." Not doing something will always be faster than doing it. It's worth asking if things are necessary. Man...
Episode 100: Shots Fired! The Funny and Sometimes Painful Stories of Property Management
02 Oct 2023
Contributed by Lukas
If you can't laugh and have fun in this business, then it may be a long (and less enjoyable) journey in the property management industry! Listen in ...
Episode 99: How to Build or Scale Your Maintenance Business (Webinar Replay)
25 Sep 2023
Contributed by Lukas
Join industry experts Deb Newell and Tra Griffin as they discuss the ins and outs of starting or growing your maintenance business. We all know that m...
Episode 98: 300 to 15,000 Units: 5 Lessons Learned Scaling a PM Business
18 Sep 2023
Contributed by Lukas
Every single day in this business, there are lessons to be learned. As you grow, the lessons learned can majorly impact your business - your team, own...
Episode 97: Emotional Intelligence for Property Managers: Unlocking Success Through Better Relationships
11 Sep 2023
Contributed by Lukas
In our business, we need to understand that our EQ (or lack of it) will impact at the minimum these three aspects: Owner and Tenant relationships V...
Episode 96: 3 Reasons Why You Need In-house Maintenance
04 Sep 2023
Contributed by Lukas
Maintenance is a part of daily life in the world of property management. Your ability to deliver a great maintenance experience impacts your residents...
Episode 95: Supercharged ChatGPT For Your PM Marketing
28 Aug 2023
Contributed by Lukas
The world of AI is constantly evolving, and we haven't even understood the BEST ways to utilize it so that the results are benefiting us on a regular ...
Episode 94: Leading People? You Must Get These Six Things Right
21 Aug 2023
Contributed by Lukas
As you grow your property management company and begin to hire great people to help you, one thing that changes is your responsibility. You move from ...
Episode 93: 5 Principles You Can Build Your Company On
14 Aug 2023
Contributed by Lukas
When you've been in the business long enough, you begin to recognize patterns that either contribute to or detract from your success. In this episode,...
Episode 92: Using ChatGPT to Supercharge Your Marketing
07 Aug 2023
Contributed by Lukas
In this follow-up to the podcast about creating videos for your property management business, Spencer walks you through the Evernest process to come u...
Episode 91: Toxic Company Culture and What To Do About It
31 Jul 2023
Contributed by Lukas
There's nothing more limiting to reaching your company goals than a toxic work environment. It contributes to employee churn and overall dissatisfacti...
Episode 90: 3 Essential Ingredients To Scaling Your PM Business
24 Jul 2023
Contributed by Lukas
Growth always sounds sexy, but it's a lot of hard work. In this episode, Matthew and Spencer walk through what they've discovered along the road to 25...
Episode 89: Five Reasons You Should Be Marketing With Video
17 Jul 2023
Contributed by Lukas
In this episode, Spencer discusses the five reasons every property manager should be marketing with videos. There is so much opportunity to become a m...
Episode 88: Leadership Lessons with Tra Griffin
10 Jul 2023
Contributed by Lukas
Matthew welcomes Tra Griffin on this episode to talk about the leadership lessons he's learned after over a decade of leading people in the military a...
Episode 87: How Do You Respond to Disappointing Setbacks?
03 Jul 2023
Contributed by Lukas
No surprise here; growing a property management business and steering a team comes with its share of bumps in the road. So, the big question is, "What...
Episode 86: Leadership Lessons From Gray Hall
26 Jun 2023
Contributed by Lukas
In the past 7 years with Evernest, Gray Hall has held almost every conceivable position on the operations side of the business. In this episode, Matth...
Episode 85: Using Technology to Power Your Property Management Business
19 Jun 2023
Contributed by Lukas
In this episode, Matthew and Spencer welcome our fantastic panel line with Matthew Kaddatz, Ray Hespen, and Stephen Carrol as they discuss how to opti...
Episode 84: Winners Pay Attention To Results
12 Jun 2023
Contributed by Lukas
Spencer and Tra explore the final dysfunction in Patrick Lencioni's "The Five Dysfunctions of a Team": inattention to results. Objectivity is crucia...
Episode 83: You Can't Grow A Team Without Commitment and Accountability
05 Jun 2023
Contributed by Lukas
Join Spencer and Tra as they dive into the third and fourth dysfunctions outlined in Patrick Lencioni's fable, "The Five Dysfunctions of a Team." With...
Episode 82: Trying To Build A Great Team? Trust And Conflict Are Essential
29 May 2023
Contributed by Lukas
Join Spencer and Tra as they explore the first two dysfunctions from Patrick Lencioni's influential book, "The Five Dysfunctions of a Team." Learn to ...
Episode 81: Issues That Keep Us Up at Night
22 May 2023
Contributed by Lukas
In this episode, Matthew and Spencer dive into the things that keep Matthew awake during the various stages of company growth. Within each growth mi...
Episode 80: Processes Built for Profit with Peter Lohmann
15 May 2023
Contributed by Lukas
In this episode, Matthew and Spencer share valuable insights on how to establish effective systems and processes for your property management company,...
Episode 79: Do You Have The Right People To Grow Your Company?
08 May 2023
Contributed by Lukas
Have you been wondering if you have the right people on the bus? In this episode, Matthew and Spencer share practical insights on how to identify an...
Episode 78: Your Business Hierarchy of Needs
01 May 2023
Contributed by Lukas
Let's face it, once you begin and grow your property management business, you begin to realize there are sooo many things that need your attention! No...
Episode 77: How We Signed Up 500 Doors In January
24 Apr 2023
Contributed by Lukas
In this exclusive webinar episode, Matthew and Spencer provide valuable insights on how to establish a robust sales team for your property management ...
Episode 76: 5 Website Mistakes Property Managers Make
17 Apr 2023
Contributed by Lukas
In this episode, Spencer welcomes McKenna Keller and Kayleen Cohen, our Content Specialists, to share the five mistakes property managers make on thei...