AI agents can do our work. OK, sweet. But they can also do.... a lot of bad. Yikes. 😳So how should enterprises find the middles. Cuz let's be honest. If your company is not using AI agents in 2026, you're going to fall FAR behind. But if you don't have the 101 of security and guardrails on point, those AI agents can do more harm than good. Wish you could get the answers directly from a Fortune 500 CEO? That's exactly what Concentrix's Chris Caldwell is going to provide. Make sure to join us! The Rise of AI Assistants: The undeniable upside and the ugly downside -- An Everyday AI Chat with Jordan Wilson and Concentrix's Chris Caldwell.Newsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion on LinkedIn: Thoughts on this? Join the convo on LinkedIn and connect with other AI leaders.Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: [email protected] with Jordan on LinkedInTopics Covered in This Episode:The Rise of AI Assistants: Upside & DownsideAgentic AI Impact on Customer ExperienceAI Assistants Automating Complex Consumer TasksAgentic AI Empowering Customer Complaint StrategiesDeepfakes & Voice Cloning Risks in AICybersecurity Challenges: AI-Powered AttacksConsumer Personal Digital Assistants Adoption CurvePreparing Business Strategy for AI Assistant EraHuman vs. AI Agents: Customer Service BalanceLow-Tech Solutions to High-Tech AI AbuseAgent-to-Agent Communication in Enterprise AITimestamps:00:00 "AI Assistants: Benefits and Risks"04:13 "Generative AI Enhancing Experiences"06:43 "AI Risks and Capabilities"10:20 "Digital Assistants' Rapid Growth Ahead"14:31 "Companion AI vs Delegated AI"19:01 AI Utilization and Validation Practices19:44 "Tool for Driving Actions"24:28 "Brands Must Balance AI & Humanity"26:40 "Everyday AI: Subscribe & Connect"Keywords: AI assistants, agentic AI, AI-powered customer experience, AI bots, digital personal assistants, customer journey automation, AI in customer service, automated support, multimodal bots, AI-enabled fraud, deepfakes, voice cloning, cybersecurity risks, identity validation, customer engagement, 24/7 support automation, automated complaint handling,Send Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Ready for ROI on GenAI? Go to youreverydayai.com/partner

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“What did the council decide on item 42?” — answered with the speaker and the moment.