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How UX Friction Actually Improves Your Digital Experiences - Erin Young

17 Apr 2025

Description

Slide UX founder and principal Erin Young shares when friction in user experience can be beneficial, how to balance information and simplicity for complex products, and why user research often catches what A/B testing missed. Find out how UX sits at the intersection of marketing, product, and IT, and how you can speak each team’s language to create a better digital experience.

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