Today our host, Sam Maule, is joined by some great guests, all from Fifth Third Bank. Our guests for todays episode include: Melissa Stevens, Chief Digital Officer, Head of Design, Innovation, & CX Justin Hendrix, VP & Senior Manager with the Innovation Team Joel Kashuba, SVP Design & Innovation In this episode we cover topics such as: The innovative strategy of Fifth Third Bank Why digital banking is actually quite difficult for incumbents How the digital banking market in America is being transformed How you avoid building an innovation theatre. All this, and so much more on today's show! Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking. If you enjoyed don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email [email protected]! Special Guests: Joel Kashuba, Justin Hendrix, and Melissa Stevens. Learn more about your ad choices. Visit megaphone.fm/adchoices

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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