Former Standard Chartered global surveillance chief Emily Wright on banks' surveillance blind spots and how best to monitor them

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Today’s guest outlines how she expects regulators to push financial institutions to keep better track of their employees’ behaviour. She discusses how finance firms should be modernising their staff surveillance programmes in response to this regulatory focus and explains how those tasked with monitoring finance workers’ behaviour can best encourage their bosses to spend the money required to ensure such changes are successful. She also details what skills those working in financial institutions’ surveillance functions must develop to stay relevant amidst this growing pressure to innovate. And she should know. Because Emily Wright’s 25-year career includes stints overseeing the compliance functions and surveillance programmes in Asia Pacific for financial services giants Standard Chartered, JP Morgan and ICAP. Since 2023, she has advised financial institutions on their compliance and conduct as an independent consultant.

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