The Founder's Guide to Employee Engagement

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Founders Podcast 46 min 2 speakers 8 chapters transcribed 17 days ago
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What quote does John share and how does it frame his view on leadership?

Ash Lonare 0:00
Hello John. How are you doing today? I'm doing fine. How are you? I'm good, thank you. I'm good, thank you. Thanks for asking. John, before we move on, do you have a favorite quote, something that motivates you, inspires you, you would like to share with our audience?
John Guaspari 0:14
One quote that I often think of um is a quote from our uh General Dwight Eisenhower, who is also uh our president in the nineteen fifties. Uh his his quote was Leadership is the art of getting others to do what you want them to do because they want to do it. And that to me is is kind of at the heart of everything that I have written about and talked about over the last thirty years. It's the they wanting to do it part of it that's the key.
Ryan Hanley 0:52
Yeah.
Ash Lonare 0:53
For sure, isn't it? That gives me a deep thought. But they wanna do it. Cool. Cool cool. And and you know, John, we are uh on our part. We talk about uh challenges and uh how we navigate through the founder's journey. Um based on that, imagine you uh we we are in a room of full of ambitious founders, you know, early stage builders. Um Is there any
John Guaspari 1:21
other kind?
Ash Lonare 1:24
Yeah, definitely there are there are some scale ups and some people who are just there for free pizza. Um and um you enter the room, you have the mic, no one knows you, and you've got just a few minutes to introduce yourself. But most importantly, you're going to tell them in the first minute what are they going to learn if they stick with us for the rest of our what would you say them? What would What would be your story um to initiate this this uh part?
John Guaspari 1:54
Uh what I would say is that it's uh it's clearly an important thing that they ought to be focusing on is achieving high levels of employee engagement. Uh early on in their journey, it's a ideal time to do it. Uh And that there are a couple of pitfalls they need to avoid in achieving that. Uh one of which is um misunderstanding what employee engagement is, the other is missing some way stations toward achieving employee engagement. And the final piece, the third piece might be that uh missing what is what I think is the key leverage point for achieving higher levels of employee engagement. So those are kind of the three things that I think I would hope they would um if they were if they were if I were skillful enough to hold their attention, that's what I hope they would take away from any remarks I might make.
John Guaspari 2:56
Mm.
Ash Lonare 2:57
Okay, that's cool. So we will be focusing more around employer engagement. Um would potentially be touching any uh points how we'll be building the teams. For example, if there is a scale up who wants to build the team, what are the strategies around that? Or we will be just focusing on the engagement side to pr you know, increase the productivity overall as a as a as an organization. as an organization.
John Guaspari 3:19
They're they're related. I mean you know, if you do engagement right, teams are going to be more effective.
Ryan Hanley 3:27
Mm.
John Guaspari 3:28
You know, so so I think engagement is a lever toward Achieving more effective teamwork and team building, so I think they're not unrelated topics. Got it. Got it. Cool. So let's start
Ash Lonare 3:40
then. So so John, um should one question comes to my mind straight away is um Founders have a very chaotic life. They have to not just focus on uh bringing business in, traction, uh, bringing investment in, but also improve their product cons continuously with feedback, gig you know, grasping from their current customers. Um, employee engagement sort of like look f to me it seems like uh an element of the founder's journey which is kept on the table at a point where they can look at it time to time. They but they don't have much time left in their day to day activity to actually grasp it and then potentially open the Pandora box and then look into it. Do you think should founders be responsible for employee engagement?
Ash Lonare 4:37
Or is it ultimately down to employees to motivate themselves?
John Guaspari 4:42
Yes. Both. I mean y employees do have responsibility, but no, I do think And again, it's it's in the ploy in the in the founder's interest to foster higher levels of engagement because uh it will it will lead to more effective teams, it will lead to higher levels of productivity and profitability and employee retention rates and all the kinds of things that tend to be the the the bugbearers of a of founders' existence.

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