AI and the value of expertise

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HBS Managing the Future of Work not yet transcribed

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Recorded26 Feb 2019

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Show notes

AI has been predicted to replace humans in professions ranging from customer service representatives to medical doctors. But many have pointed out elements of human work that would be difficult to imagine being performed by AI. HBS Professor Raj Choudhury discusses his investigations into uses of technologies based on machine learning. AI, he says, will be a valuable tool in the hands of experts. Listen to hear why.

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