As Covid-19 has made remote work the norm, DocuSign and other e-signature companies have provided the digital architecture within which parties can seal agreements and process documents. This has allowed business transactions and official business to proceed while much of the economy has ground to a halt. DocuSign has seen a surge in business in healthcare, government, emergency services, small business lending, education, legal, and other sectors. CEO and HBS alumnus Dan Springer talks about the digital infrastructure for striking and managing agreements and how DocuSign has weathered the pandemic. The experience has led the company to help its employees work better from home, including subsidizing remote work setups.

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